What are the responsibilities and job description for the Senior Director Clinical Services DRS position at Marrakech Inc.?
Our Vision:
We envision a world where every individual is valued for their inherent worth—regardless of ability or circumstance—and has equitable access and support to lead a life of their own design.
Senior Director of Clinical Services
Make a Difference. Lead with Purpose.
Marrakech, Inc. is seeking a passionate, experienced Senior Director of Clinical Services to provide strategic leadership for our DMHAS-funded Residential Services programs, including Young Adult Services (YAS), community-based supports, and the Mental Health Waiver Program. This senior leadership role is responsible for ensuring the delivery of high-quality, trauma-informed, recovery-oriented services that empower individuals to achieve greater independence, stability, and success in the community.
This position is ideal for a strong clinical leader who excels in program development, staff supervision, quality improvement, and systems management while fostering a culture of recovery, person-centered care, and trauma-informed practice.
What You'll Do
Leadership & Program Oversight
- Provide strategic leadership and clinical direction across DRS and YAS programs.
- Promote trauma-informed, recovery-oriented services for young adults and adults with behavioral health needs.
- Partner with senior leadership to develop, implement, and evaluate programs and services.
- Lead admissions processes and collaborate with DMHAS and West Haven Community Mental Health Center (WH CMHC) regarding referrals, admissions, and transitions.
Staff Supervision & Development
- Supervise the Director of Community Services and YAS Case Managers.
- Provide clinical guidance, coaching, training, and performance management.
- Develop and maintain staff competencies in trauma-informed care, behavioral support, and person-centered practices.
- Create and deliver training programs on behavioral health, ARC trauma-informed practices, and documentation standards.
Quality Assurance & Compliance
- Monitor documentation, ETO/DDAP reporting, outcomes, and service quality.
- Ensure compliance with DMHAS, CARF, and agency standards.
- Conduct audits, review data, identify trends, and implement quality improvement initiatives.
- Oversee accurate and timely completion of assessments, treatment plans, progress notes, and case management documentation.
Clinical & Community Collaboration
- Serve as a liaison with psychiatrists, clinicians, therapists, nurses, and community providers.
- Participate in clinical reviews, case conferences, and interdisciplinary team meetings.
- Support the development of recovery-oriented programming that promotes life skills, independence, and community inclusion.
Qualifications
Required
- Associate’s Degree in a related field and a minimum of three (3) years of residential behavioral health experience.
- At least one (1) year of supervisory experience in the behavioral health field.
- Experience working within a trauma-informed program.
Preferred
- Bachelor’s Degree in a related field.
- Experience working with young adults in residential or transitional living settings.
- Knowledge of psychiatric disabilities and Autism Spectrum Disorders.
- Familiarity with DMHAS-funded services and behavioral health regulations.
- Experience with quality improvement, program development, and performance monitoring
SALARY
- $58,295/yr. Rate increases to $64,584/yr, after 6 months.
Benefits:
- Paid time off (PTO) and Dedicated Sick Time
- Paid Holidays
- New Year’s Day
- Martin Luther King, Jr. Day
- Memorial Day
- Juneteenth
- Independence Day
- Labor Day
- Thanksgiving
- Christmas
- Paid and Unpaid Leave for:
- Bereavement
- Jury Duty
- Disaster Relief Volunteer
- Family and Non-FMLA Medical Leave
- Military Leave
- Employer- Sponsored Medical, Dental, Vision and Life Insurance (for full time employees)
- External Employee Assistance Program (EAP) (for full time employees)
- 401K and Profit Sharing Plan
- Educational Benefits, Including:
- DSP Credentialing through the NADSP
- Tuition Reimbursement
- Tuition discounts at local colleges and universities
- Access to Various Voluntary Insurances and Benefits
- Staff Recognition Program
- Other Financial Benefits, Including but not limited to:
- Dayforce Wallet (On-Demand Pay)
- Marrakech’s Homeownership Program
- Perfect Attendance Bonus Program
- Recruitment Referral Bonus
- Other Corporate Discount Programs
Marrakech is an Equal Opportunity Employer. The hiring and promotion of employees will be based upon qualifications without regard to race, color, sex, pregnancy, religion, age, marital status, national origin, ancestry, disability, sexual orientation, genetic information, protected activity or any other basis prohibited by law.
Salary : $58,295 - $64,584