What are the responsibilities and job description for the Crew Coordinator position at Marquette Transportation Company, LLC?
About:
Marquette Transportation Company and Canal Barge Company are leaders in the marine transportation industry. Following investments by Redwood Holdings in Marquette and Canal Barge, the family of brands now includes Marquette River and Offshore divisions, Canal Barge Company, Illinois Marine Towing, Canal Terminal Company, Canal Analytical and Environmental Services and Pelican Marine. This integrated network builds one of the industry's largest fleets with nearly 150 vessels, more than 4,000 barges, over 100 deck barges and 2,000 skilled mariners.
Headquartered in Paducah, Kentucky, and founded in 1978, Marquette is a leading provider of marine transportation services. Through an integrated towing network, Marquette operates across more than 6,000 miles of navigable waterways, including the Mississippi River System and its tributaries, the Gulf Intracoastal Waterway and the nearshore tugboat market.
Founded in 1933 and headquartered in New Orleans, Canal Barge is one of the largest privately-owned marine transportation companies in the United States. Canal Barge has a successful track record of developing long-term and mutually profitable partnerships with major companies in the refining, petrochemical, power generation, oilfield service, construction, and materials industries.
Position Overview:
The Crew Coordinator is responsible for the planning, coordination, and execution of all assigned vessel crew changes. This role involves managing crew placement, ensuring efficient logistics, maintaining accurate crew change documentation, prioritizing crew safety, and fostering a customer service mindset in support of vessel personnel.
Principal Responsibilities:
Workforce Management/Support:
- Maintain accurate crew databases, crew boards, and all related documentation.
- Support crew members and foster strong working relationships with mariners.
- Support payroll close activities and maintain accurate trip records.
- Monitor KPIs (crew utilization, travel, retention) and identify improvement opportunities.
- Conduct vessel visits to maintain crew engagement and alignment.
Crew Change Execution:
- Plan and manage day-to-day crewing functions, including coordination and execution of all assigned vessel crew changes.
- Coordinate crew travel and logistics in a cost-effective and efficient manner.
- Ensure timely communication of crew change details with vessels and internal stakeholders.
- Participate in crew change meetings and support scheduling alignment.
- Perform on-call rotation, including after hours, weekends, and holidays.
- Manage travel budgets and support cost control efforts.
Safety & Training:
- Assist with new hire orientation on crew processes.
- Ensure crew meet all credentialing and qualification requirements.
Performance Feedback
- Provide performance feedback and coordinate with Port Captains, HR, and Crew Development.
Qualifications:
• Experience in crew management, preferably in the maritime industry.
• Strong communication, organization, and interpersonal skills.
• Proficient in Microsoft Office, especially Excel.
• Proven problem-solving ability and customer service mindset.
• Ability to manage multiple priorities in a fast-paced environment.
• Availability for on-call rotation, including nights, weekends, and holidays.
Education:
• High school diploma or equivalent required.
• College degree preferred (maritime, HR, or related field).
Marquette offers competitive pay, health, dental & vision insurance, 401K plan with company match, bonus plan, company paid life insurance, short- & long-term disability, flexible spending account, critical illness, accident insurance, and other incentives!
Marquette is proud to be an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws. By clicking the link below, you authorize Marquette Transportation Company, LLC to contact you by any method at the number provided.