What are the responsibilities and job description for the Repair Technician position at MARPOSS CORPORATION?
Marposs Group is a global leader providing measurement, inspection and testing cutting edge solutions for quality and process control in the manufacturing environment, serving all major automotive manufacturing, Cold Forming, Stamping and machine manufacturers, as well as the aerospace, biomedical, electronics, energy, and white goods sectors.
In order to reinforce our growth plans in North America, Marposs Corporation has an opening for a Repair Technician.
Reporting to the North American Service Manager, the position obtains technical information regarding the nature of the customer’s complaint; Performs and concludes corrective measures which may include troubleshooting, repairing, calibration, and or programming.
Qualifications:Responsibilities:
- Diagnose, troubleshoot, repair, calibrate, and test MIDA touch probes and related machine tool products.
- Receive non-functioning products from customers and perform detailed failure analysis to determine root cause.
- Maintain accurate repair records and quality documentation for all repairs completed.
- Manage and maintain repair inventory to support timely customer service.
- Coordinate with the Marposs headquarters and distribution center in Italy regarding repairs, technical issues, parts requirements, and product updates.
- Communicate directly with customers regarding repair status, technical findings, and recommended corrective actions.
- Prepare quality reports and assist with identifying recurring product issues and opportunities for continuous improvement.
- Perform incoming inspections, functional testing, and final verification to ensure repaired products meet Marposs quality standards.
- Occasionally provide technical support and product guidance to customers and internal teams.
What we are looking for:
- Candidates must have a strong mechanical aptitude and mathematical ability.
- Associate's Degree in Electronics and mechatronics or 1-2 years of work experience
- A good driving record
- Willingness to travel occasionally.