Bartender

Overview:

Join our team as a Beertender at our vibrant brewery where you will be responsible for creating a welcoming atmosphere for our customers and providing exceptional service.

Personal Attributes Required:

● A natural servant-leader that can stay calm and cool under pressure

● Maintains a positive attitude and builds team morale

● Compassionate, empathetic, and passionate about understanding people’s needs

● Outgoing & Sociable (likes to chat with people and build relationships)

● Highly adaptable to different types of people, backgrounds and environments

● Attention to detail

● Ability to maintain awareness of overall operation while handling specific issues

● Desire to Learn & Grow

● Commitment to Improvement

● Honesty & Transparency

● Knowledge of the brewing process and draft systems (preferred but we can train), eager and curious to learn more

● Experience serving and talking about craft beer a plus

● Must be 18 years or older

Duties and responsibilities:

● Adhering to the schedule set forth by the Taproom Manager and executing the duties and responsibilities assigned

● Ensuring that the beers on tap are acceptable to serve (right temperature, optimal quality, no off-smells or flavors)

● Engaging with each patron directly, giving each the attention they deserve, and making them feel welcomed while working to meet their needs quickly and efficiently

● Politely and respectfully addressing customers’ questions about the brewery and beer, regardless of their knowledge or experience with craft beer

● Conforming to and enforce regulations set forth by the alcoholic beverage commission (double-checking IDs, curtailing overconsumption)

● Maintaining clean bar and Taproom area

● Following Standard Operating Procedures (SOPs) governing taproom operations

● Maintaining a pleasant Taproom environment (temperature, music, cleanliness, conduct)

● Working towards continuous optimization of Taproom operations by providing Taproom Manager and Brewery Owner with timely feedback

● Expertly communicating the Maroon Brew Co. philosophy and the uniqueness of each beer

● Playing the role of brand ambassador

Qualifications include:

● Available to work part-time to full-time, including nights and weekends, weekend availability required

● Prior bartending / service experience preferred

● Demonstrated knowledge of craft beer, including basic understanding of beer production (Cicerone Beer Server or similar certification is a plus, but not necessary)

● Excellent communication skills

● Exceptional customer service skills

● Attention to detail and ability to multi-task

● Positive attitude and ability to work with a diverse set of people

● Basic familiarity with tablet-based POS systems and other web-based / MS Office software

● Aptitude for and desire to learn the mechanical workings of Taproom equipment in order to address problems quickly and efficiently

● Grace under pressure

● ABC license (TIPS, ServSafe Alcohol, STAR or equivalent) within 30 days of hire

Working conditions:

This position requires a punctual, organized, and trustworthy individual who works under a range of circumstances, including: shift work, weekend work, working with challenging patrons, working in the fast-paced environment of a crowded Taproom, and working within close proximity of an operating brewery (noise, heavy equipment, odors related to the brewing process).

Physical requirements:

A bartender will be required to stand for extended periods of time, and may also be required to lift boxes 35-50 lbs and move empty/full kegs with the help of a dolly.

What Maroon employees can expect:

We pride ourselves in creating a superb working environment. As a member of the Maroon Brew Co. team, you can expect to be:

● Compensation starts at $8/hr plus tips and includes an end of shift beer, shift meal if shift is over four hours, and aa 40% employee discount for food and merchandise when off duty

● Involved in the evolution and growth of the company

● Informed about company decisions and performance as well as your own performance (via quarterly performance reviews)

● Empowered to make decisions that are in line with overall company goals

● Trusted to execute your duties responsibly and to be an ambassador of the brand

● Continuously challenged with increased levels of responsibility commensurate with outstanding performance and pay

● Valued and appreciated for your contributions

● Promoted/rewarded for your efforts

● Provided with mentorship and learning opportunities related to craft beer

Job Types: Full-time, Part-time

Pay: From $8.00 per hour

Expected hours: 8.0 – 25.0 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Work Location: In person