What are the responsibilities and job description for the Field Sales Representative (FSR) position at Marmic Fire & Safety?
Introduction:
The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Minimum Qualifications:
Are you committed to community safety? We work hard to protect clients, customers, and teammates from fire hazards by installing, maintaining, and inspecting fire suppression systems. Our fire suppression systems ensure uninterrupted operations in businesses you likely visit, and our technicians take pride in their communities, prioritizing safety for all. If you share this passion and commitment, let's talk about how you can join us in our mission and build your future with us!
Position Summary:
The Field Sales Representative at Marmic Fire and Safety will be responsible for driving business growth and expanding the company’s customer base within assigned territories. This role involves building and maintaining relationships with clients, identifying sales opportunities, and promoting Marmic Fire and Safety comprehensive range of fire protection and safety solutions. The ideal candidate will possess strong sales skills, industry knowledge, and the ability to effectively manage customer relationships to achieve sales targets and contribute to the company's overall success.
Core Responsibilities:
Sales Development and Prospecting:
- Identify and target potential clients within the assigned territory, including businesses, property managers, and other organizations requiring fire protection and safety solutions.
- Develop and implement strategies to generate leads, secure new business, and expand market presence.
- Conduct market research to understand industry trends, customer needs, and competitive landscape.
Client Relationship Management:
- Build and maintain strong relationships with existing and potential clients, serving as their primary point of contact for fire protection and safety needs.
- Conduct regular follow-ups and meetings to ensure customer satisfaction, address concerns, and identify opportunities for additional sales.
- Provide exceptional customer service, including responding to inquiries, offering solutions, and managing the sales process from start to finish.
Sales Presentations and Proposals:
- Prepare and deliver compelling sales presentations, demonstrations, and proposals to showcase Marmic Fire and Safety products and services.
- Customize proposals based on client requirements and project specifications, ensuring alignment with their needs and budget.
- Negotiate terms and close sales agreements in accordance with company policies and pricing guidelines.
Product Knowledge and Expertise:
- Develop and maintain a deep understanding of Marmic Fire and Safety product offerings, including their features, benefits, and applications.
- Stay informed about industry advancements, regulatory changes, and best practices to effectively address client needs and offer relevant solutions.
- Provide expert advice and recommendations to clients based on their fire protection and safety requirements.
Sales Reporting and Analysis:
- Track and report on sales activities, including lead generation, pipeline status, and sales performance metrics.
- Analyze sales data to identify trends, evaluate performance, and adjust strategies as needed to meet targets.
- Prepare regular reports for management, highlighting achievements, challenges, and market insights.
Market and Industry Engagement:
- Represent Marmic Fire and Safety at industry events, trade shows, and networking opportunities to enhance the company’s visibility and reputation.
- Collaborate with internal teams, including marketing and operations, to support sales initiatives and drive business growth.
- Gather feedback from clients and the market to contribute to product development and service improvements.
The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
- Bachelor’s degree in Business, Marketing, or a related field.
- Minimum of 3-5 years of experience in field sales, preferably within the fire protection or safety industry.
- Proven track record of achieving sales targets and driving revenue growth.
- Strong knowledge of fire protection and safety products, solutions, and industry regulations.
- Excellent communication, negotiation, and interpersonal skills, with the ability to build and maintain relationships with diverse clients.
- Self-motivated, results-oriented, and able to work independently with minimal supervision.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
- Relevant certifications or additional training are a plus.
At Marmic Fire and Safety, we offer more than just competitive pay. As a full-time employee, you'll enjoy a range of great benefits, including the below. Join us and enjoy a rewarding career with excellent perks!
- Employee Ownership Program
- Company-paid training programs and on-the-job training.
- Tele-health services if healthcare coverage is elected
- 401K plan with up to a 4% company match
- Medical, Dental and Vision Insurance effective the first of the month following your start date
- Accrual of up to 13 days of Paid Time Off (PTO) in your first year
- 7 Paid Holidays annually
Marmic Fire & Safety Company (MFS) is the successful expansion of Joplin Fire Protection (JFP) which began in 1951 with Charles and Mary Lou Teeter. After decades of practicing customer-centric service JFP added territories in Oklahoma, Kansas, and Arkansas with a second generation of the Teeter Family at the helm. During their tenure, Mickey and Martha Teeter formed a second company called Marmic to cover those areas outside of Joplin, MO Metro. Today, the third generation is charging ahead with Marmic's growing prominence in the Midwest and, really, the nation. In its core services of fire extinguisher, sprinkler, fire alarm, industrial fire suppression, and kitchen system fire suppression MFS competes with the top fire protection companies in the country. But few, if any, other companies are as holistic in terms of safety. By installing and servicing security and access control systems it demonstrates a well-rounded concern for the protection of life and property. Additionally, selling personal protection equipment such as hard hats, safety glasses, gloves, reflective vests, and more establishes MFS as a complete, one-stop shop for home and workplace safety equipment. This depth of services illustrates the importance the company places on customer safety no matter where they are or what they are doing.
EEO Statement:
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
