What are the responsibilities and job description for the Client & Candidate Support Representative position at MarLowTalent?
Location: On-Site
Job Type: Full-Time
Compensation: Annual base salary performance bonus
Schedule: Monday-Friday
Job SummaryOur Company is looking for a motivated, people-focused Client & Candidate Support Representative to join our on-site team. As one of the first points of contact for job seekers, employer clients, and partners, you'll help deliver the responsive, personalized experience Our Company is known for — scheduling interviews, answering questions, and guiding people through our staffing services.
Responsibilities● Support: Assist job seekers, clients, and partners via phone, email, and in person
● Candidate Assistance: Guide applicants through openings, application status, interviews, and onboarding
● Client Communication: Respond to staffing inquiries and coordinate recruitment activity
● Data Management: Keep candidate profiles, client records, and job orders accurate in the ATS/database
● Issue Resolution: Handle concerns promptly, escalating when needed
● Documentation: Maintain organized records of interactions and transactions
● Feedback Collection: Gather candidate/client feedback to improve service
● Administrative Support: Assist with scheduling, document prep, and related tasks
Qualifications● High school diploma or equivalent required; coursework in business, communications, or HR a plus
● Prior customer service, staffing, or admin experience preferred but not required
● Strong written and verbal communication
● Skilled problem-solver
● Team-oriented and adaptable
● Detail-oriented multitasker
● Comfortable with Microsoft Office, CRM, and ATS platforms
Salary : $25 - $31