What are the responsibilities and job description for the Account Manager, Social Media position at marlo marketing?
We’re looking for a creative, content-savvy account manager to help lead social media strategy and execution for hospitality, lifestyle, and CPG clients. In this role, you’ll manage day-to-day client relationships, develop engaging content, and help bring brand stories to life across platforms. This is a full-time, hybrid position based out of our Boston office.
WHO YOU ARE:
- Intellectually curious, culturally aware, and always learning
- A self-starter with high standards, seeking a team that recognizes and rewards achievement
- Fluent in social media, with a knack for understanding what makes content resonate across platforms
- Comfortable balancing strategic ideation and execution
- Open-minded and hands-on with AI, new tools, emerging platforms, and social trends
- Proactive, adaptable, and solutions-oriented, with the ability to prioritize and multitask across multiple clients and initiatives in a fast-moving environment
WHO WE ARE:
- A home for high achievers: those who vibe with us tend to stay for the long run, with an average tenure of 7 years
- High-performing, not rigid: we value excellence, accountability, and flexibility to make work work
- Close-knit and highly connected, with access to all levels of the team and a real voice in the work and the business
- Intentionally hybrid: our team believes great work benefits from both flexibility and face time
- Ambitious, but human: we care about the work, the people, and creating a team where both can thrive
WHAT YOU’LL OWN:
Social Media & Content Creation
- Develop and execute social media marketing plans and content calendars
- Ideate, capture, and produce social-first content, including short-form video and photography
- Identify and leverage emerging trends, formats, and trending audio to keep client content timely and engaging
- Manage day-to-day social media channel activity, including posting, engagement, and community management
- Stay up to date on platform updates, creators, and social trends relevant to client categories
- Cultivate and manage relationships with influencers and content creators
- Support influencer outreach, collaborations, and partnership execution
Client Management & Account Collaboration
- Serve as day-to-day client contact
- Participate in client meetings and calls; prepare agendas and recaps
- Contribute to integrated marketing and PR programs and planning
- Track performance metrics and prepare social media reports
- Maintain a high level of quality and organization across all deliverables
WHAT YOU BRING:
- 5–7 years of post-college marketing experience, with a strong focus on social media
- Hands-on content instincts, from ideation and trendspotting to capturing social-first content
- Strong social media expertise, including channel management, content planning, publishing, and performance tracking
- Experience working with influencers and content creators
- Excellent writing, editing, and verbal communication skills
- Comfort using AI tools to support smarter, more efficient work
- Exceptional organization, attention to detail, and follow-through
- Ability to prioritize and meet deadlines across multiple clients and initiatives
- Confidence communicating with clients and managing day-to-day needs
- Proactive, solutions-oriented mindset and pride in producing high-quality work
We offer outstanding professional growth opportunities, a fun and supportive environment, team-oriented mentoring, competitive compensation, and excellent benefits.
If this sounds up your alley, please submit your resume, cover letter, and salary requirements for consideration.