What are the responsibilities and job description for the Sales Advisor - Christmas - Fashions, Home & Beauty - Cork position at Marks & Spencer?
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Take Your Marks
Could you make an impact at M&S? If you think the answer is yes, we've got a few questions to ask, so we (and you) can see if you've got what it takes to be a Customer Assistant in our fast paced stores.
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- Intro
- About the role
- Meet the Team
- Our Support
- Benefits
- Colleague Networks
- How to Apply
How We Hire
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
About the role
This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.
Join our team this Christmas and help deliver an exceptional experience for our customers during one of the busiest times of the year.
This is a fixed-term seasonal contract ending on 26 December 2026, with the possibility of an extension subject to business
Shifts may be scheduled across Monday to Sunday and can include a combination of core daytime, evening and weekend hours. Flexibility is essential, as working patterns will vary in line with customer demand and business needs throughout the festive season.
Key Accountabilities
The Key Accountabilities describe the activities you will do within your role:
Customer
- Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours store
- Always put the customer first and prioritise customer before task
- Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability
- Involvement in Plan A activity to support and local community initiatives
Selling
- Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels
- Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions
- Actively take part in store events to achieve selling targets.
- Create selling opportunities at all service points
Store
- Understand the store business priorities and play your part to improving the store performance
- Follow safe and legal working practices
- Make every penny count by working productively and minimise losses throughout the store
- Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve
Team
- Adapt and work flexibly across the store and remove support your colleagues to meet customer and business needs
- Own your personal development, continuing to look for opportunities to grow your knowledge
- Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team
Everyone’s Welcome
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
Meet the Team
Our Support
Mentorship
It’s important to us that our new colleagues feel supported in their roles and can learn from each other. That’s why we offer mentorship through our buddy system.
Flexible working
We’re a 24/7 business and our working patterns adapt to our customers’ needs. Worklife is our flexible working policy that gives colleagues the option for part-time working, a 4-day compressed week, or to job share if it’s in the best interests of everyone.
Benefits
Wellbeing hub
Get access to resources to support your wellbeing, including a free virtual GP service.
Giving back
Support your favourite charities by donating through your pay or even volunteering for them.
Pay
Earn a competitive salary.
Colleague discount
After completing your probation period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
Please note only contracts of more than 12 weeks are eligible for this benefit.
Time off
Competitive holiday entitlement with the potential to buy extra holiday days.
Bonus
We have discretionary bonus schemes depending on your role and our business performance.
Life assurance
Get cover for twice your salary up to age 70 (double with our Pension Plan).
Workplace savings
We’ll help you save through our Pension Savings Plan, Share Buy and Sharesave schemes.
My Choices
Save on everyday costs through discounts and offers and get access to great health benefits.
Cycle to work
Bike/accessory hire with Cycle to Work and save on tax and national insurance.
Smart tech
Buy the latest technology with interest-free financing directly from your salary.
Family friendly policy
Industry-leading maternity, paternity, adoption and neo-natal policies, providing support and flexibility for you and your family.
- Wellbeing hub
Wellbeing hub
Get access to resources to support your wellbeing, including a free virtual GP service.
- Giving back
Giving back
Support your favourite charities by donating through your pay or even volunteering for them.
- Pay
Pay
Earn a competitive salary.
- Colleague discount
Colleague discount
After completing your probation period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
Please note only contracts of more than 12 weeks are eligible for this benefit.
- Time off
Time off
Competitive holiday entitlement with the potential to buy extra holiday days.
- Bonus
Bonus
We have discretionary bonus schemes depending on your role and our business performance.
- Life assurance
Life assurance
Get cover for twice your salary up to age 70 (double with our Pension Plan).
- Workplace savings
Workplace savings
We’ll help you save through our Pension Savings Plan, Share Buy and Sharesave schemes.
- My Choices
My Choices
Save on everyday costs through discounts and offers and get access to great health benefits.
- Cycle to work
Cycle to work
Bike/accessory hire with Cycle to Work and save on tax and national insurance.
- Smart tech
Smart tech
Buy the latest technology with interest-free financing directly from your salary.
- Family friendly policy
Family friendly policy
Industry-leading maternity, paternity, adoption and neo-natal policies, providing support and flexibility for you and your family.
- Wellbeing hub
- Giving back
- Pay
- Colleague discount
- Time off
- Bonus
- Life assurance
- Workplace savings
- My Choices
- Cycle to work
- Smart tech
- Family friendly policy
Colleague Networks
We want you to feel supported, no matter what.
Gender Equality Network
Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.
LGBTQ Network
Proactively representing LGBTQ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.
Health and Wellbeing Network
Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.
Family & Carers Network
A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.
Menopause Network
Initiating and encouraging open conversations about menopause by offering support and sharing experiences.
Forces Community Network
Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.
Cancer Network
Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.
Culture and Heritage Network
Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.
Gender Equality Network
Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.
LGBTQ Network
Proactively representing LGBTQ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.
Health and Wellbeing Network
Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.
Family & Carers Network
A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.
Menopause Network
Initiating and encouraging open conversations about menopause by offering support and sharing experiences.
Forces Community Network
Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.
Cancer Network
Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.
Culture and Heritage Network
Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.
Gender Equality Network
Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.
LGBTQ Network
Proactively representing LGBTQ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.
Health and Wellbeing Network
Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.
Family & Carers Network
A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.
Menopause Network
Initiating and encouraging open conversations about menopause by offering support and sharing experiences.
Forces Community Network
Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.
Cancer Network
Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.
Culture and Heritage Network
Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.
How to Apply
Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.
Fill in our short application form and hit submit.
We’ll invite you to take part in an online assessment. This could be before or after your interview.
We’ll invite you to an in-person assessment centre or an interview. This process may differ depending on the role you’ve applied to.
After we’ve decided, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.
Benefits:
Employee discounts, Sick leaveSalary : $15