Collector

Bilingual Legal Collections Representative

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Our established creditors’ rights law firm, located in the heart of the Chicago Loop, is seeking a Legal Collections Representative to join our dynamic team. This is an excellent opportunity for a motivated individual with strong communication, organizational, and interpersonal skills.

Key Responsibilities:

• Make outbound calls and receive inbound calls from consumers regarding delinquent
• accounts.
• Negotiate and establish payment arrangements in compliance with client and regulatory guidelines.
• Conduct skip tracing to locate consumers, employment information, assets, and ability to pay.
• Ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and client specific requirements.
• Manage files throughout the legal process—from Summons and Complaint through Judgment and Post-Judgment enforcement.
• Prepare files for legal escalation when necessary.
• Maintain a high level of professionalism, discretion, and integrity.

Qualifications:

• Associate degree or equivalent relevant work experience.
• Minimum 2 years of customer service or collections experience (legal collections preferred).
• Proficient in Microsoft Office, especially Excel; strong computer and phone skills.
• In-depth understanding of the FDCPA and related regulatory compliance.
• Strong negotiation, problem-solving, and active listening skills.
• Detail-oriented with the ability to follow procedures and meet deadlines.
• Fluency in Spanish and English is preferred.

If you're looking to grow your career in a fast-paced legal environment and make a direct impact on case outcomes, we encourage you to apply.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Experience:

• Debt Collection: 1 year (Required)

Language:

• Spanish (Preferred)

Salary : $23 - $25