Qualified Professional (QP)

Qualified Professional (QP) – I/DD & Mental Health Services

Location: Kannapolis, NC 28081 (hybrid, with travel to our homes)
Job Type: Full-time or part-time (hourly)
Pay: $23.00 – $29.00 per hour, based on experience

Job Summary
We are seeking a dedicated and highly skilled Qualified Professional (QP) to join our team. In this vital role, you will coordinate care plans, supervise direct support staff, and provide clinical oversight across our group homes. Your expertise will support each individual’s growth, ensure compliance with state and Medicaid standards, and promote the best possible outcomes. This position offers an opportunity to make a meaningful difference in the lives of the people we serve through compassionate care and collaborative teamwork.

Duties

• Develop, implement and update Person-Centered Plans, treatment plans and crisis plans for the people in our homes
• Manage clinical casework by developing individualized care plans, coordinating community resources, and facilitating discharge and transition planning
• Collaborate with guardians, care coordinators, medical providers, schools and support teams to keep care consistent
• Utilize Therap for accurate documentation of records, treatment notes, and utilization management activities while maintaining HIPAA compliance
• Engage in community resource coordination to support individuals with disabilities or substance use disorders, ensuring access to appropriate social services and outpatient programs
• Supervise and coach direct support staff, and document that supervision
• Review and approve daily service notes in Therap
• Complete and follow up on incident reports
• Monitor homes for compliance with licensure and Medicaid requirements
• Coordinate new admissions and intake, including obtaining ISPs/PCPs and required authorizations
• Track authorizations, plan renewals and documentation due dates so services continue without gaps
• Serve as the primary contact for families and guardians, and take part in ISP and planning meetings

Requirements
To qualify as a QP under NC rules (10A NCAC 27G .0104), you must meet one of these:

• A master’s or doctoral degree in a human services field, plus 1 year of full-time post-graduate experience with the population served
• A bachelor’s degree in a human services field, plus 2 years of full-time post-bachelor’s experience with the population served
• A bachelor’s degree in a non-human services field, plus 4 years of full-time post-bachelor’s experience with the population served
• An NC RN license, plus 4 years of full-time experience with the population served

You’ll also need:

• Experience working with NC LME/MCOs (care coordination, authorizations, reporting)
• Working knowledge of NC DHHS licensure rules (10A NCAC 27G) and Medicaid documentation
• A valid NC driver’s license, a reliable vehicle, auto insurance and vehicle registration
• To pass a criminal background check and an NC Health Care Personnel Registry check
• CPR/First Aid and NCI certification, or a willingness to get them before you work independently

Skills

• Experience in residential, community or group home settings; hospital or crisis experience is a plus
• Strong knowledge of clinical assessment, behavioral health terminology, and person-centered practices
• Proven ability to prioritize tasks efficiently in a fast-paced environment while maintaining high-quality care standards
• Excellent communication skills, with experience working with children, individuals with disabilities or mental health conditions, and people from diverse cultural backgrounds
• Proficiency in electronic health records (EHR) systems, along with an understanding of HIPAA privacy regulations
• Competence in discharge and transition planning, care coordination, and authorization processes
• CPR/First Aid certification; additional certifications in behavioral health or addiction counseling are a plus

Nice to Have

• Experience with the NC Innovations Waiver
• Experience in residential or group home settings with I/DD and child/adolescent MH populations

Ideal Candidate
Experienced as a QP in North Carolina and able to work independently with limited training.

Join us to be part of a passionate team committed to supporting individuals and families! We value your expertise and dedication as we work together to improve lives through compassionate, person-centered care.

Pay: $22.00 - $28.00 per hour

Application Question(s):

• Do you meet North Carolina Qualified Professional (QP) requirements under 10A NCAC 27G .0104?
• What is your highest degree, and is it in a human services field?
• How many years of full-time experience do you have with individuals with I/DD or mental health needs after earning your degree?
• Have you worked directly with an NC LME/MCO (e.g., Partners, Alliance, Trillium, Vaya)?
• Do you have a valid NC driver’s license, a reliable vehicle and current auto insurance?
• Are you able to travel to homes in the Kannapolis area?

Work Location: Hybrid remote in Kannapolis, NC 28081

Salary : $22 - $28