What are the responsibilities and job description for the Sales Coordinator position at Markey's?
Position Summary
Markey’s provides creative as well as technical audio-visual solutions for client events at the Renaissance Austin and The Westin Austin at The Domain. The Sales Coordinator is responsible for providing administrative support to the Sales teams to ensure excellent customer service and successful events. Training will be provided for this position and there may be an opportunity to transition into a management role.
This is a Full-Time, hourly (non-exempt) role. Typical daytime hours, although occasional early mornings, late nights and weekend work may be required.
Position Responsibilities
- Provide support to the Directors of Event Technology and Sales Managers with administrative sales department tasks.
- Coordinate schedule with both Directors to ensure events are supported at each hotel.
- Work directly with clients contracting with Renaissance Austin and Westin Austin at The Domain requiring AV services; including audiovisual rental, electrical services, Internet services, Exhibit Orders and technical labor.
- Evaluate client needs and prepare estimates for the Renaissance Austin and Westin Austin at The Domain.
- Process exhibit orders and provide consultation as needed.
- Foster positive working relationships with hotel management and support staff, clients, and event planners.
- Assist each hotel Director with daily and weekly billing.
- Attending client & interdepartmental meetings, acting on assigned items.
Requirements
- Must have excellent customer service skills, politely and promptly responding to staff/client needs.
- Computer proficiency and thorough knowledge of Microsoft Office Software – Word, Excel, PowerPoint as well as an ability to learn Markey’s internal software, R2.
- Ability to work in a collaborative team environment, as well as independently, and follow directions from the supervisor.
- Ability to interact and communicate effectively and professionally with internal and external clients.
- Ability to always maintain a professional appearance and attitude, including the willingness to adhere to both hotel’s appearance and grooming standards.
- Must possess a high level of attention to detail, excellent time management skills, and ability to multi-task and prioritize work responsibilities.
- Ability to work a flexible schedule as dictated by business needs.