What are the responsibilities and job description for the AV Hotel Technician position at Markey's?
Markey's, a multi-state leading provider of creative audio-visual services, is seeking a full-time Hotel Technician to add to our team at The Otis Hotel in downtown Austin, Texas. The Hotel Technician is a client-facing position responsible for setting up and operating a variety of high-end audio-visual equipment for live/virtual/hybrid client meetings hosted at the venue. Also responsible for trouble-shooting any issues, and tearing down (striking) equipment post-event.
We are currently hiring for a Full-Time, hourly (non-exempt) position. The shift and hours will vary depending upon business need, and some evening & weekend work is required.
Position Responsibilities
- Work closely with clients and the in-house Operations team to ensure the successful completion of events.
- Set-up, tear-down, and occasional loading and unloading of equipment.
- Operate all types of audio, visual, and lighting equipment, for both live and virtual events.
- Provide excellent customer service to hotel employees and clients, promptly handling any equipment changes/requests.
- Ensure equipment is functional, safely and professionally presented, and that client is familiar or comfortable with the operation of any equipment they are utilizing.
- Trouble-shoot any equipment or A/V systems issues with satisfactory resolution.
- Fulfill other duties as assigned to ensure success of Markey's events.
Position Requirements
- Must have a good working knowledge of all types of audio visual equipment including operation, set-up, troubleshooting, and explanation of equipment.
- Ability to work in a collaborative team environment, as well as independently, and follow directions from the supervisor or on-site leader.
- Must have excellent customer service skills, and maintain a positive and professional appearance and attitude at all times.
- Must possess a high level of attention to detail, excellent time management skills, and ability to multi-task and prioritize work responsibilities.
- Ability to embrace Markey's culture and demonstrate company values, respect diversity, and follow all company policies and procedures.
- Physical demands include frequent bending, pushing/pulling gear, and lifting up to 70 lbs.