Sales Manager - Sedex

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.

About MarketStar

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35 years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.

Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000 employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth, as well as how you can make an impact by driving growth for your team. 

About The Sales Manager

MarketStar is looking for a Sales Manager to support our new Sedex North American Commercial Sales team. This dedicated sales leader will manage a team of full-cycle Inside Sales Representatives (ISRs) who are responsible for driving new business acquisition across the SMB and mid-market segments in North America. Your role is to coach the team through the entire sales cycle—from prospecting and qualification to conducting product demos and closing transactions—ensuring the team meets and exceeds client revenue goals.

Location: Ogden, UT (Hybrid)

What Will You Do?

• Lead and motivate a team of Full-Cycle Inside Sales Representatives (ISRs) to meet and exceed revenue quotas and client expectations.
• Coach and develop ISRs to effectively manage their pipeline, conduct effective demonstrations, and close opportunities in the commercial segment.
• Manage the day-to-day activities and performance of the ISR team, ensuring adherence to daily, weekly, and monthly activity and output targets.
• Implement and refine sales strategies, including prospecting, pipeline management, and closing techniques, to maximize new business acquisition.
• Provide regular 1:1 coaching and feedback to ISRs, focusing on skill development, product knowledge, and full-cycle sales techniques.
• Monitor and analyze ISR performance metrics, identifying areas for improvement and implementing strategies to optimize results and drive deal velocity.
• Manage client and partner stakeholder relationships effectively, accurately forecasting and communicating business results.
• Collaborate and align cross-region with Senior Leadership, while spearheading channel strategies and initiatives locally.
• Ensure consistent and effective communication by holding regular team meetings/huddles sharing performance expectations and company culture/values.
• Assess current team processes, procedures, and outcomes to identify opportunities for improvement, and build/execute plans to implement within the channel.
• Utilize data and reporting tools to identify best practices, rep behavior trends, gaps in revenue targets, and make recommendations to senior leadership to improve team and program performance through weekly reporting and formal business reviews, with a channel sales perspective.
  
  

What Will You Need to Succeed?

• Results-oriented with a history of driving performance to exceed goals.
• 2 or more years of prior experience leading a team of 4 or more full-cycle sales professionals (SDRs, ISRs, AEs) in a tele sales environment, ideally with channel sales experience.
• Excellent verbal, presentation, and written communication skills.
• Experience building strong relationships, managing conflict, and leading by example, particularly with channel partners.
• Knowledge of Salesforce CRM, G Suite/Microsoft preferred.
• Track record of coaching and developing low performers to reach target attainment, with a focus on channel sales strategies.
• Adaptable and able to effectively multi-task in a dynamic environment.
  
  

What We Offer: 

In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including: 

• Structured learning and career development programs
• Mental health program
• Generous Paid Time Off policy 
• Paid medical leave
• Child/Dependent care reimbursement 
• Education reimbursement
• 401k match, hardship loan program, access to financial wellness advisor
• Comprehensive healthcare coverage including medical, dental, and vision 
  
  

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at people.success@marketstar.com for assistance.