What are the responsibilities and job description for the Hiring for Toyota - Recall Specialist position at MarketSource?
JOB DESCRIPTION :
We currently have an opening for a Market Area Recall Specialist (MARS) representing our client, Toyota, Inc. The Market Area Recall Specialist (MARS) will be responsible for effectively managing a territory to ensure that critical Takata airbag recalls are completed, or cases closed on Toyota vehicles in their assigned geography.
JOB DETAILS
Client: Toyota
Job Title: Recall Specialist
Location: Phoenix, AZ
Full Time Position
Job Title: Market Area Recall Specialist
Company: MarketSource Inc
Pay : 25$ Per hour and Quarterly bonus up to 12000$
Essential Functions:
- Conduct field canvassing, “door knocks” at identified addresses with Dealerships and independently to facilitate repairs, or close cases with required documentation.
- Utilize MarketSource Salesforce.com dashboard to review air bag case closures.
- Complete, upload and record all information to specific requirements in Salesforce.com.
- Conduct presentations at Toyota Regional meetings.
- Conduct community outreach and canvassing events to increase awareness of the recall and affected vehicles.
- Contact body shops for potential VIN’s.
- Subject matter expert on Takata Airbag Recall information.
- Utilize mapping and route optimization tools to effectively maximize productivity.
Minimum Education and/or Experience:
- Degree or equivalent experience preferably in business administration or related field.
- Minimum 3-5 years of experience in automotive fixed operations.
Requisite Abilities and/or Skills:
- Demonstrated relationship building and influencing skills.
- Excellent presentation, communication, and skills.
- Ability to work in the field independently without supervision.
- Ability to analyse and utilize key information to create territory action plans to achieve business objectives.
- Ability to make independent decisions in the field positively impacting business objectives.
- Excellent written and verbal communication skills.
- Ability and willingness to conduct presentations to both small and large groups of people, to a diverse audience including, Dealership personnel, customers, and community leaders.
- Strong interpersonal skills.
- Ability to work a non-traditional schedule, weekends, and evenings.
Additional Job Requirements:
- Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing, and moving items.
- Performs additional job duties as assigned.
- Ability to lift up to 20 pounds independently.
Job Type: Full-time
Salary: $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Schedule:
- 8 hour shift
Supplemental Pay:
- Bonus pay
- Commission pay
Experience:
- Automotive service: 2 years (Preferred)
Language:
- spanish and english (Preferred)
Work Location: On the road
