What are the responsibilities and job description for the Home Maintenance Coordinator position at MARKETPLACE MANAGEMENT LLC?
Through our advanced systems and networks, our Property Management team acquires, rehabs, markets, fills, and manages single-family homes across the country. The scope and scale of these operations make a strong Property Management team an integral part of our success.
Essential Functions:
- Interact with clients, primarily owners and residents, from the move-in process to the move-out processes and everything in between.
- Identify appropriate vendors and coordinate service repair work as needed.
- Maintain accurate and detailed records in Revela, our property management software. This includes invoicing homeowners, collections from residents, payments to trades.
- Coordinate resident move-out inspections and completion of damages to get the home back to a "market ready" standard.
- Complete SODA forms in compliance with relevant laws.
- Reply to homeowner and resident emails to answer questions through our ticketing software.
- Ability to work a large number of maintenance requests simultaneously
Qualifications:
- At least two years of experience in a Single Family Rental Property Management role.
- Strong oral and written communication skills.
- Above average attention to detail and interpersonal skills.
- Ability to communicate professionally with customers.
- Preferred: A working knowledge of property management and customer ticketing software systems, especially Revela, Yardi, Salesforce, and Zoho.
Job Type: Full-time
This role is hybrid, requiring in office work 3 days per week in Southfield, Michigan.
Salary : $55,000 - $65,000