Senior Delivery Manager

At MarketOnce, we empower businesses with the insights and strategies they need to excel in today's dynamic market. With a strong foundation in market research, we offer innovative solutions in research, software, consulting, advertising, and marketing to corporate, private equity firms, and other organizations seeking to achieve their goals.

Our team is distinguished by their client-centric approach—treating each client's business with the dedication and care as if it were their own. This commitment enables us to deliver personalized service and achieve the highest standards of success and innovation in everything we do. Together, our family of companies, including MarketOnce, ROI Rocket, and eAccountable, work towards delivering unparalleled solutions. Headquartered in Denver, Colorado, our global team collaborates from locations across the US and Europe.

We value curiosity, creativity, collaboration, and expertise, continuously striving to push boundaries and exceed our clients' expectations. Join us to be part of a culture that drives meaningful results.

About The Opportunity

We are seeking an experienced Delivery Manager to oversee delivery across multiple in-house software products that power our market research capabilities. This role will be responsible for maintaining and executing the delivery roadmap, ensuring alignment across product and engineering streams, and driving consistent, high-quality delivery outcomes.

As Delivery Manager, you will coordinate globally distributed development teams and stakeholders, establishing clear visibility into progress, managing dependencies, and mitigating risks to ensure smooth and predictable delivery. The ideal candidate will have a strong technical background, excellent communication skills, and deep experience in agile delivery environments.

What You'll Do

Delivery Leadership & Roadmap Management

• Own, maintain, and communicate the product delivery roadmap across multiple software initiatives
• Drive alignment between product management, engineering, QA, and business functions
• Track progress against milestones, ensuring timely and high-quality delivery

Global Team Coordination

• Manage and coordinate delivery across globally distributed teams in multiple time zones
• Foster collaboration and clear communication between teams and stakeholders across regions
• Adapt delivery processes to accommodate distributed development models

Stakeholder Management & Visibility

• Establish delivery visibility through regular reporting, dashboards, and reviews
• Communicate delivery progress, key decisions, and risks to senior leadership and cross-functional stakeholders
• Serve as the central point of contact for all delivery-related topics

Agile Process Oversight

• Oversee and continuously improve agile processes (Scrum, Kanban, or hybrid) across teams
• Facilitate key agile ceremonies, planning sessions, and retrospectives as needed
• Coach teams to enhance delivery predictability, quality, and collaboration

Dependency & Risk Management

• Identify and manage cross-stream dependencies and potential bottlenecks
• Proactively monitor delivery risks and issues, driving timely mitigation and resolution
• Maintain delivery confidence through proactive planning and stakeholder alignment

Success Metrics

Success in this role will be measured by on-time release delivery, cross-team alignment scores, and reduction in delivery risk or unplanned work. You'll be comfortable in making decisions and collaborating with team leads, e.g. prioritization trade-offs, scope adjustments or resource allocations. You lead through influence and clarity, empowering teams to deliver their best work rather than commanding from above.

What We’re Looking For

• 8 years of experience in delivery management, program management, or technical project management, ideally in a software product or SaaS environment
• Proven success managing delivery across multiple concurrent workstreams and globally distributed teams
• Strong understanding of agile methodologies and software development lifecycles
• Proficiency with delivery and project management tools such as Jira, Azure DevOps (ADO), MS Project, Smartsheet, or Aha
• Excellent organizational, communication, and stakeholder management skills

What We Offer

• Competitive base salary: $150,000-$180,000
• Flexible vacation policy – take the time you need to recharge
• Comprehensive health, vision & dental insurance
• 401k with company contribution
• Beautiful downtown Denver office with company-paid commuter benefits (parking or RTD EcoPass)
• Opportunity for career progression with plenty of room for personal growth

What To Expect

• 1st Round: 30-45 minute interview with the Recruiter
• 2nd Round: 45-minute interview with a Tech Lead
• 3rd Round: 45-minute technical interview & Aptitude Assessment
• 4th Round: 45-minute final interview with CTO

Please note that we are fully onsite work environment, and require daily presence at our LoDo/Union Station office. We are not considering remote, hybrid, or out-of-area candidates, and do not work with outside recruiting agencies.

MarketOnce will accept applications for this role on an ongoing basis

MarketOnce is an Equal Opportunity Employer. We believe in creating a diverse and inclusive workplace where everyone has the opportunity to thrive. We are committed to hiring individuals based on their skills and qualifications, regardless of race, gender, age, sexual orientation, disability, or any other characteristic. We welcome and encourage applications from all backgrounds.