What are the responsibilities and job description for the Community Manager - Part Time position at &Marketing?
Role Description
This is a part-time position with estimated hours of 20 hours per week.
Responsibilities
- Serve as the main point of contact for &Marketing fCMO Community, including being generally responsible for measuring and improving member satisfaction, engagement, and retention on an ongoing basis.
- Work with the &Marketing team on programs for the community. This includes surveying the community to stay up on their needs and desires to provide continuous value to member.
- Manage and host the monthly community virtual events, including serving as point for ensuring the presenters and presentations are ready, , assigning speakers and updating the slides (or assigning to others) as needed.
- Manage the monthly events calendar, including determining topics, assigning hosts and speakers, planning monthly programming, and securing topics and speakers for community sessions (currently ~3 per month).
- Monitor Community Communications, including Mighty Networks, emails and LinkedIn. Ensure that &Marketing is responsive to member’s needs, and updates communication channels as needed to optimize satisfaction and retention.
- Routinely create posts on LinkedIn and Mighty Networks to engage members on topics of interest and general marketing topics.
- Help manage the contracts and onboarding process when someone joins the community. Ensuring contracts are signed, fCMOs are onboarded properly and get access to the systems.
- This may also include developing and helping execute in person events and trainings for the benefit of the community members.
- Assist Sales with the applicant interview process for fractional engagements. This could include communicating with candidates in the community, updating systems to ensure things are up to date and all information is within the system, or assisting with the scheduling of calls with prospects for interviews and ensuring the candidate is prepped.
- Manage the tech stack associated with the community: (1) Mighty Networks (2) Applicant Tracking System (Applicant Stack), (3) HubSpot (4) Stripe
Qualifications
- Bachelor's degree or equivalent marketing or community management experience
- Experience working with professional communities, volunteers or similar programs
- Tech forward, not afraid to learn and master new systems
- Excellent communication and interpersonal skills
- Help first attitude
Bonus Qualifications
- Experience in Training & development, HR, or related fields
- Fractional executives or Fractional CMO (chief marketing officer) experience
About &Marketing
At &Marketing, we aren’t just marketers; we're growth catalysts for companies poised for expansion but hitting a plateau. Our founder and bench of rigorously vetted Fractional CMOs (fCMOs) are supported by a boots-on-the-ground execution team with decades of experience specializing in turning marketing into a competitive advantage.
Who We Serve: CEOs and leaders of companies looking to scale, innovate, or prepare for an exit, especially those that are PE/VC-funded, or EOS-based. If you're seeking to leverage marketing for growth without the commitment to a full-time CMO, you're in the right place.
Our Mission: To demystify marketing and make it accessible. We understand the frustrations of not growing at your desired pace or achieving market share. Our brand steps in as your trusted guide, offering flexible, digital-first strategies tailored to your unique challenges.
As important as any qualification, we look for people who embody our core values:
INTEGRITY & TRANSPARENCY
At &Marketing, we operate on a bedrock of professional integrity and transparency.
This means we demonstrate honesty and ethics in all interactions, without exception. Beyond the basic definition of integrity, this also means that we are transparent with information, recommendations, and decisions, even when it’s difficult or uncomfortable..
HELPFUL
We operate with a “help first” mentality; providing genuine assistance to everyone around us even if it is not explicitly “our job.” This applies to everyone we interact with - our internal team, prospects, clients, and partners.
This means sometimes we put our short-term self-interest behind others because we believe trust and strong relationships foster an abundance mindset.
INVESTED
We are committed to winning and getting the job done right - for ourselves, each other, and most importantly, our clients. We often behave “as if it was our money” to express genuine care for how we represent ourselves.
This means we commit to outstanding work that is not always neatly packaged into a 40-hour work week. It reflects a strong emotional connection and willingness to put forth effort to achieve breakthrough results.
INNOVATIVE
Our industry is changing rapidly, and we must stay ahead or risk being left behind.
By encouraging curiosity and experimentation, we foster an environment where bold ideas and inventive solutions can thrive without fear of failure. We often say that “if we are not failing at all, we’re not trying hard enough.”
