What are the responsibilities and job description for the Client Success Coordinator position at Market Enginuity?
Representing our client, WAMU 88.5 FM
Live what you love.
We have an exciting role for a Client Success Coordinator! Whom we refer to as the Sponsor Success Manager, to help ensure independent voices are heard.
Do you love the voice of WAMU 88.5 | American University Radio? Are you looking for the opportunity to bring your love for process, problem solving and customer services to the industry you already love, we need to talk!
We are looking for a quick-thinking problem-solver to join our post-sales ad ops team to work along side our market leader, sales team and media planner to ensure our client’s messages are delivered problem free.
What you will be doing:
- Understanding and supporting the sales process/procedures to successfully execute client campaigns.
- Ensure the execution of client campaigns and proactively communicate to the sales team is knowledgeable of client’s on-air schedules, billing, and problem resolution.
- Enter and revise orders in the traffic system.
- Perform month end reconciliation.
- Assist the sales team with sales material creation & recaps.
You Have What It Takes If You
- An aptitude for sales support or operational support role.
- A love for customer service.
- Strong organizational skills and ability to prioritize and multi task in a fast paced environment.
- Tech savvy with the ability to learn new systems quickly.
- A great attitude, flexibility and creativity!
- Strong interpersonal skills and ability to build relationships with clients and media partners.
- An understanding of media sales or strong desire to learn about media sales
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Market Enginuity, we are dedicated to building a diverse and inclusive workplace. If you’re excited about this role, but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles.
Why You’ll Love Working Here
Hybrid
Health Benefits
Company Paid Life Insurance
Generous PTO
Dental Benefits
Company Paid Identity Theft Protection
Volunteer Time
Vision Benefits
401(k)
Discount Programs
10-National Holidays
Company Paid Short- and Long-term disability insurance
You can learn more about us on our website: https://marketenginuity.com/
Learn more about our station partner at https://wamu.org/
This is a $24.00 an hour non-exempt role.
Salary : $24