What are the responsibilities and job description for the Insurance Account Representative - State Farm Agent Team Member position at Mark Olson - State Farm Agent?
Benefits:
- Bonus based on performance
- Opportunity for advancement
- Paid time off
- Training & development
BENEFITS:
- Growth potential/Opportunity for advancement within my office
- Paid time off (vacation and personal/sick days)
- Health Stipend
- Valuable career-building experience
If you are looking for someone to give you a chance, and do or do not have a college degree, we might be that opportunity.
ROLE DESCRIPTION:
As an Insurance Account Representative with Mark Olson State Farm, you will generate the kind of client experiences that will bring new clients to our office, as well as retain our current clients with the exceptional service they should expect.
ROLE DESCRIPTION:
As an Insurance Account Representative with Mark Olson State Farm, you will generate the kind of client experiences that will bring new clients to our office, as well as retain our current clients with the exceptional service they should expect.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
- Must be able to acquire a Minnesota insurance license