What are the responsibilities and job description for the Front Desk Receptionist position at Mark Dreyer, DMD, PA?
Overview
We are seeking a dedicated and professional Front Desk Receptionist to serve as the first point of contact for our organization. The ideal candidate will possess excellent communication skills, a welcoming demeanor, and strong organizational abilities. This role is vital in ensuring smooth daily operations by managing front desk activities, providing exceptional customer service, and supporting administrative functions. The successful applicant will demonstrate proficiency in office management tools, multi-line phone systems, and clerical tasks, contributing to a positive and efficient workplace environment.
Duties
- Greet visitors and clients warmly, ensuring a positive first impression of the organization.
- Manage multi-line phone systems with professionalism, directing calls accurately and courteously.
- Handle incoming correspondence, including emails, mail, and packages, with attention to detail.
- Maintain organized filing systems, data entry records, and office supplies inventory.
- Schedule appointments and manage calendar appointments using office management software and Google Workspace tools.
- Assist with basic bookkeeping tasks using QuickBooks or similar accounting software.
- Support office management activities such as proofreading documents, managing office supplies, and coordinating administrative tasks.
- Provide customer support by addressing inquiries promptly and efficiently via phone or in person.
Requirements
- Proven experience in office administration, clerical work, or reception roles within a professional environment.
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications.
- Excellent organizational skills with the ability to prioritize tasks effectively in a fast-paced setting.
- Demonstrated experience with multi-line phone systems and phone etiquette standards.
- Bilingual abilities are highly desirable to serve diverse client needs effectively.
- Previous experience in medical or dental reception is a plus; familiarity with medical or dental terminology is advantageous.
- Strong interpersonal skills with a professional demeanor and the ability to handle confidential information discreetly. Join our team as a Front Desk Receptionist to deliver exceptional service while supporting the seamless operation of our organization through your professionalism and organizational expertise!
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 32 – 40 per week
Work Location: In person
Salary : $18