What are the responsibilities and job description for the Product Specialist/Sales position at Mark Dodge Chrysler Jeep Ram?
Join the Revolutionary Sales Team at Mark Dodge as a Product Specialist
Mark Dodge is not just redefining automotive sales; we're leading a movement. With over five years of innovation, we've introduced a role unlike any other in the industry: the Product Specialist. It's a position that combines the best of customer service and product expertise, designed to elevate the car-buying experience to unprecedented levels. Last year, our Product Specialists averaged earnings from $110,000 to over $200,000, showcasing the lucrative potential of this unique role.
Who We Are:
At Mark Dodge, we are pioneers, committed to matching exceptional products with discerning customers. Our approach is revolutionary: think half concierge, half advocate, all dedicated to ensuring our customers know they are choosing the best. We are not about the hard sell; we are about creating connections and providing solutions.
Our innovative approach has proven to be highly successful. Over the past three years, Mark Dodge has achieved the #1 overall position among Stellantis dealerships (including Ram, Jeep, Dodge, and Chrysler), becoming the #1 Ram dealer worldwide. We are also the first dealership in history to sell vehicles in all 50 states. Our commitment to exceptional customer satisfaction is reflected in our Google reviews, which we encourage you to explore to see what our customers are saying about their experiences.
Due to our expansion, we have created exciting opportunities for new team members. We are highly selective in our hiring process, as we seek individuals who can contribute to and thrive in our thriving environment.
The Role:
As a Product Specialist, you embody the ethos of Mark Dodge. You're not here to sell; you're here to assist, educate, and guide. You won't be engaging in price haggling; instead, you'll be focused on demonstrating why Mark Dodge stands out. Your expertise in our vehicles' features, benefits, and technology will help customers make informed decisions that they're delighted with.
What Sets This Role Apart?
- Innovative Compensation: At Mark Dodge, we recognize the value of each vehicle you help find a home for. You are compensated for the number of vehicles sold, emphasizing volume and customer satisfaction over profit margins. This transparent approach aligns with our goal to prioritize the customer experience above all.
- No Negotiations: Your role is to facilitate an extraordinary buying experience, not to negotiate deals. We're shifting the paradigm to focus on customer education and satisfaction.
- Industry-Leading Training: Benefit from our comprehensive training program, designed to make you a product expert capable of providing unmatched customer service.
- A Fresh Perspective: We're looking for individuals from hospitality, fine dining, or luxury retail backgrounds. If you're new to the automotive industry, that's perfect. We value your unique skills and dedication to customer service.
Why Mark Dodge?
- A New Approach to Sales: Our model is built around exceptional customer service, with Product Specialists who act as both concierges and advocates.
- Focus on Customer Needs: You'll play a crucial role in matching our innovative products with the right customers, ensuring they leave satisfied.
- Earning Potential and Flexibility: Enjoy a competitive, transparent compensation model and a flexible schedule that respects your work-life balance, with significant earning potential.
Who We're Looking For:
- Enthusiastic learners eager to become product experts and showcase our vehicles' features and benefits.
- Individuals with a strong background in customer service, whether it's in hospitality, fine dining, or luxury retail.
- People who excel in caring for customers at every stage of their journey, ensuring a seamless and positive experience.
Drive Your Career Forward with Mark Dodge
Ready to redefine automotive sales and embark on a rewarding career path? Mark Dodge offers a unique opportunity to be part of a team that's not just selling cars but creating lasting relationships.
Apply now to become a Mark Dodge Product Specialist. Together, we'll set new standards for excellence and customer satisfaction in the automotive industry.
Mark Dodge is an equal opportunity employer.
Job Type: Full-time
Pay: $110,000.00 - $201,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
Salary : $110,000 - $201,000