What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Mark Brandon - State Farm Agent?
Benefits:
ABOUT OUR AGENCY
I opened my agency in 1996 and currently lead a close-knit team of three. I'm a graduate of the University of Toledo and had the opportunity to play professional football before building my career in insurance. Throughout my agency career, I've also earned recognition as a Chairman's Circle qualifying agent.
Our agency offers health benefits, paid holidays, vacation and sick time, licensing reimbursement, and a strong commitment to work-life balance. With established systems and processes already in place, we give our team the tools and support they need to learn, perform, and grow.
I view this as more than just a job—it can be a life-changing career opportunity for the right person. I'm looking for someone who is a hustler, eager to learn, and motivated to grow personally and professionally. If you're ready to follow a proven system, challenge yourself, and discover what you're capable of, we'd love to meet you.
ROLE DESCRIPTION:
As a Customer Service Representative with Mark Brandon - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY
I opened my agency in 1996 and currently lead a close-knit team of three. I'm a graduate of the University of Toledo and had the opportunity to play professional football before building my career in insurance. Throughout my agency career, I've also earned recognition as a Chairman's Circle qualifying agent.
Our agency offers health benefits, paid holidays, vacation and sick time, licensing reimbursement, and a strong commitment to work-life balance. With established systems and processes already in place, we give our team the tools and support they need to learn, perform, and grow.
I view this as more than just a job—it can be a life-changing career opportunity for the right person. I'm looking for someone who is a hustler, eager to learn, and motivated to grow personally and professionally. If you're ready to follow a proven system, challenge yourself, and discover what you're capable of, we'd love to meet you.
ROLE DESCRIPTION:
As a Customer Service Representative with Mark Brandon - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Salary : $40,000 - $50,000