Manager, Quality (Supplier & Copacker)

Mark Anthony Group is an entrepreneurial drinks company, built from the ground up by thinking differently, innovating and doing the unexpected. Our company is rooted in family values, a bold vision and relentless determination to continuously raise the bar and make a positive difference in consumers' lives. Founded in 1972, we’ve grown organically from a one-person import wine business into an international drinks company whose hallmarks include a portfolio of luxury wineries and iconic beverage brands, including White Claw® Hard Seltzer, Mike’s Hard Lemonade, and Cayman Jack.

The Manager of Supplier & Copacker Quality is responsible for ensuring that all third-party suppliers & external copackers consistently meet the company’s quality, food safety, & regulatory standards. This role serves as the primary QFS liaison between the organization and external manufacturing partners, driving compliance, continuous improvement, & risk mitigation across the supply chain. They will align supplier quality objectives with the business, foster a culture of accountability & continuous improvement, & mitigate risk throughout the supply chain.

Accountabilities:

• Supplier & copacker qualification, onboarding, & suspension
• Manages auditing & compliance to ensure corporate quality standards are met through audit program
• Maintains records of supplier audits, certifications, quality agreements (CoA, Letter of Guarantee, Allergen Statements, etc.)
• Leads & manages supplier development programs to improve quality, education, & efficiency
• Drives corrective action management across suppliers & copackers with accountability to acceptable CAs at the agreed timeline
• Performance monitoring through KPI tracking
• Cross-functional collaboration with critical partners to support risk mitigation & escalation
• Supports governance & maintains documentation for supplier expectations & QFS policies
• Supports continuous improvement initiatives, aligning with corporate strategies that streamline routines
• Consumer complaint investigation & accountability with co-packers

Key Metrics & Financial Targets:

• RFT – Right the First Time
• CCs/1M cases
• COQ (cost of quality)
• GFSI Compliance
• Supplier & Copacker Qualifications & Compliance
• Supplier Scorecards – Quality
• CA Closure
• NCR Closure

Own:

• Identify & mitigate quality risks in the supply chain
• Corporate quality standards for suppliers and copackers
• Supplier, vendor, & copacker qualifications & monitoring/auditing program
• CA management for quality incidents across suppliers & vendors
• Reporting supplier quality performance to senior leadership, effectively communicating expectations & improvement plans internally & externally

Influence:

• Procurement, Logistic, & Distribution supplier strategies, supporting contract negotiations
• Sourcing decisions based on quality performance
• Culture of accountability & continuous improvement
• Copacker QFS improvement

Veto:

• Onboarding of new suppliers & copackers based off audit findings.
• Suspend the use of or eliminate current supplier or vendor from approved list due to audit findings

Critical Stakeholders & Relationships:

• Procurement
• Operations and Brewing Teams
• Supply Chain & Logistics
• Customer experience/ Consumer Affairs
• Copacker & Supplier partners
• Corporate & Site Quality

Qualifications, Education, & Expereince:

• Bachelor’s degree in Food Science, Packaging, Supply Chain, Engineering, or related field
• 5 years of experience in QA, Packaging, Warehousing in food/ beverage industry
• 3 years of experience in CPG food safety auditing
• Strong knowledge of food safety regulations, GMPs, packaging standards, & warehousing best practices
• PCQI for Human Food, Internal Auditor, & Foreign Supplier Verification Program qualifications

Skills Needed To Be Successful:

• Technical & functional skills
• Leadership & strategic skills
• Soft skills
• Highly organized
• Continuous improvement mindset
• Ability to be proactive & address risks quickly & effectively

Compensation:

Compensation offered to prospective Team Members has taken internal equity into consideration and can vary depending on a positions’ location. The final agreed upon wage may vary based on the job-related knowledge, skills, and experience of the individual.

• Competitive annual salary from $106,000 to $133,000 based in Chicago, IL
• Bonus plan designed to recognize company performance and individual contributions
• Comprehensive health and welfare benefits
• Company matching 401(k) contributions
• Paid time off including annual leave, paid sick time and holidays
• Extensive opportunities for training, development, and career growth

At Mark Anthony, we exist to Unearth the Extraordinary:

Our Purpose is not just a statement; it is a call to action that binds us together and ignites our passion for making a difference. It is the driving force behind why we do what we do every single day, connecting our global organization across all business units, roles, and locations. We are:

Best in Our Craft
We set the standard with a pursuit of excellence that can be found in everything from our products and processes to our plants and people.

Ambitiously Curious
We stay curious, dreaming big and navigating the unknown with an enduring belief in better.

Made With Humility
We bring humility, authenticity, fun, and support to every collaboration and celebrate wins as a team.

Daringly Disruptive
We disrupt the status quo, moving fast to seize opportunities and acting scrappy to stay ahead of industry giants.

Salary : $106,000 - $133,000