RN Case Manager

Job Summary

This position coordinates care between patients, families, physicians, home health agencies, and other care providers so that our customers will receive high-quality cost-effective health and hospital services. Performs other duties as assigned.

Minimum Job Requirements

• Bachelor Degree in Nursing from an accredited university -OR-
• Associate's Degree in Nursing from an accredited university and 2 years' Case Management experience.
• Current Indiana Registered Nurse License.
• Three (3) years of recent nursing experience in an acute hospital or related setting.
• BLS certification or must obtain during Orientation and prior to reporting to department.

Preferred Job Requirements

• Certification in Case Management is preferred. Certification can be either Commission for Case Management Certification (CCMC) or American Case Management Association (ACMA)

Skills / Knowledge / Abilities

• Ability to read, write, and follow directions. 
• Excellent communication skills to effectively and tactfully communicate with patients and their families and guests, co-workers, managers, providers and other hospital personnel on a one-to-one basis using appropriate grammar, vocabulary and word usage. 
• Interpersonal skills necessary in order to carry out duties in a professional manner, as well as the ability to work well under stress.
• Highly developed computer skills to include proficiency with Microsoft Office and the ability to learn and proficiently perform computer applications related to department operations and job function.
• Strong customer service skills. 
• Analytical and statistical skills to comprehend and analyze healthcare data and reports. 
• Strong organizational skills in order to manage multiple issues simultaneously combined with the ability to effectively prioritize work flow. 
• Ability to be discreet and protect the integrity of any confidential matter or information encountered during the performance of job duties.

Working Conditions

• Mostly works in typical office environment. 
• Occasionally visits clinical environment with risk of exposure to blood, body fluid or other potentially infectious materials.
• May be at risk for electrical hazards or hazardous materials. 
• Works with protected health information. 
• Ability to work extended hours, holidays or weekends based on the needs of the department.

Physical and Mental Activities, Tools and Equipment

• Use of computer and other standard office equipment. 
• Extreme concentration and attention to detail. 
• Lifts standard office supplies and equipment.
• Requires lifting, pushing, pulling, walking sitting, reaching, bending, kneeling or stooping to perform duties in a safe manner.

Equal Opportunity Employer 
Marion Health is a smoke-free environment.