What are the responsibilities and job description for the Front of House Team Member position at Mario’s butcher shop and delicatessen?
Job Overview
Join our dynamic team as a Front of House Team Member, where your energy and enthusiasm will create memorable experiences for our guests! In this lively role, you’ll be the first friendly face they see, ensuring smooth food service operations, managing customer orders with precision, and maintaining a clean and welcoming environment. Your culinary experience and excellent customer service skills will help us deliver top-notch service in a fast-paced setting. This paid position offers an exciting opportunity to grow your skills in the food industry while making every guest feel valued and appreciated.
Duties
- Greet customers warmly and provide exceptional service throughout their visit
- Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS
- Process cash, credit card, and retail transactions efficiently while handling cash register operations and cash handling responsibilities
- Assist in food preparation tasks to support kitchen staff, ensuring quality and safety standards are met
- Upsell menu items to enhance guest experience and increase sales opportunities
- Maintain a clean workspace by bussing tables, sanitizing surfaces, and ensuring proper sanitation practices are followed
- Operate kitchen equipment safely and efficiently during food service, supporting overall restaurant operations
- Manage customer orders with accuracy, ensuring timely delivery and satisfaction
- Support food safety management practices by adhering to sanitation guidelines and handling food properly
- Assist with retail sales transactions if applicable, including grocery or café product sales
Qualifications
- Previous experience in quick service or fast food restaurants is preferred but not required; enthusiasm and willingness to learn are key!
- Strong customer service skills with the ability to communicate clearly and positively with guests
- Basic math skills for processing transactions accurately and managing retail math calculations
- Familiarity with POS systems such as Aloha POS or Micros POS is a plus; training will be provided if needed
- Ability to operate kitchen equipment safely and efficiently in a fast-paced environment
- Experience in food handling, sanitation, bussing, serving, or cashiering is highly desirable
- Excellent time management skills to prioritize tasks during busy periods
- Food safety knowledge or certification is beneficial but not mandatory; training will be available for compliance standards
Join us as a Front of House Team Member where your passion for food, dedication to customer satisfaction, and energetic approach will shine! We’re committed to creating an inclusive environment that supports your growth while delivering outstanding experiences to every guest.
Pay: From $17.50 per hour
Benefits:
- Employee discount
- Flexible schedule
- Food provided
- Paid sick time
Work Location: In person
Salary : $18