Campus Experience Manager

Company Description

Mariners Church is a biblically-centered, non-denominational church located in Southern California focused on inspiring people to follow Jesus and fearlessly change the world. Mariners is listed as one of the top 20 largest churches in America by Outreach Magazine. We are a community of ordinary people from all walks of life courageously trusting God to do the extraordinary. Simply put, we trust God to do what we can’t—heal, transform, renew, forgive, provide and sustain. Through the redemption story of each believer, God is glorified, lives are changed and communities are impacted in a significant way. Come and be part of a new season of growth as Mariners Church responds to God’s call in launching new congregations.

Job Description

The Campus Experience Manager is responsible for overseeing the facilities operations at the Irvine campus—ensuring excellence in janitorial, maintenance, and event support—by managing systems, assets, and teams that uphold our experience standards for weekend services and events, reporting to the Property Development Director on the Operations team. A full time position, the schedule requires presence during weekend services (Thu, Sat, and Sun) as well as time during the week for a total of 40 hours per week. This position is exempt under the Fair Labor Standards Act (FLSA). 

Responsibilities 

• Upholds the Irvine campus experience quality standards by managing the facilities program and resources
• Responsible for the development and sustainment of standards / systems of all spaces / venues
• Develops and executes the Irvine event support (set up / tear down) program, including staff and volunteers
• Maintains and manages the Irvine asset inventory and maintenance program 
• Leads a stakeholder team of staff and vendors in developing and executing the campus beautification plan
• Oversees the non-event (ex. storage) spaces in every building, across all ministry areas 
• Manages the vehicle fleet and FF&E procurement programs 
• Assists Property Development Director with all approved Irvine maintenance projects 
• Develops and manages the facilities volunteer program / structure 
• Assists and consults on all items above for all congregation locations 

Qualifications

• Requires 3 years of experience in a related field or management position (e.g. property mgmt, event services)
• Presence required at the Irvine campus before, during and after worship services (Thu, Sat, Sun)
• Has experience leading operational teams, and/or developing and maintaining operational programs
• Has experience coordinating teams of diversely skilled staff, vendors, and volunteers 
• Has working experience developing KPI driven reporting and processes that drive goal progress
• Has experience and excels at working and communicating with lateral and vertical teams 
• High competence and confidence in customer service, experience quality control, problem solving 

Additional Information

All Mariners Church Staff:

• Love Jesus and call themselves Christians.
• Embrace a high biblical standard of personal conduct and lifestyle.
• Agree to and adhere to the church's statement of faith and leadership commitment. 
• Attend Mariners Church.

We believe the total combination of your pay, benefits, and opportunities aligned with your calling will ensure that you and your family are provided for. The following items are just a sample of the things we offer for full-time employment:

• Health insurance (medical, dental and vision)
• 403b Retirement Saving Plan
• Paid vacation
• Paid time off to serve
• Discounts at the Mariners Cafe and Bookstore
• Tuition discount for Mariners Church Preschool 
• Opportunity to attend ministry events and conferences
• Working alongside a community of supportive, like-minded believers