What are the responsibilities and job description for the Financial Services Representative- Camp Lejeune Branch position at Marine Federal Credit Union?
About Us
At Marine Federal Credit Union, we are committed to serving our members with integrity, compassion, and excellence.
Position Summary
We are seeking a dependable and member-focused Financial Services Representative to join our team. This role is responsible for providing exceptional service to members by processing financial transactions accurately and efficiently, while promoting credit union products and services.
Key Responsibilities
- Greet members warmly and assist with routine financial transactions including deposits, withdrawals, transfers, and loan payments.
- Balance cash drawer daily and maintain accurate transaction records.
- Identify member needs and refer appropriate products and services.
- Maintain confidentiality and security of member information.
- Resolve member inquiries and concerns in a professional manner.
- Uphold credit union policies, procedures, and compliance standards.
Qualifications
- High school diploma or equivalent.
- Previous cash handling or customer service experience, preferably in a financial institution.
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal skills.
- Ability to work in a team-oriented environment.
- Basic computer proficiency; experience with financial software is a plus.
- Bilingual (English/Spanish) is a plus.
Benefits
- Competitive hourly wage
- Health, dental, and vision insurance
- Retirement plan with employer match
- Paid time off and holidays
- Career development and training opportunities
- Supportive and inclusive workplace culture
Availability Monday-Friday, 8:30AM-5:30PM
Part time employees are scheduled up to 29 hours weekly.