What are the responsibilities and job description for the SOCIAL MEDIA SPECIALIST NF3 position at Marine Corps Community Services?
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team-oriented environment comprised of military personnel, civilian employees, contractors, and volunteers who keep the organization functioning smoothly and effectively. As a service-oriented organization, we never waver in our commitment to the Corps.
This position is located at MCAGCC TWENTYNINE PALMS, CA. Candidates selected for this position will serve as a SOCIAL MEDIA SPECIALIST NF3 for MCCS.
Why Choose MCCS?
Here at MCCS, we believe in meaningful connections, opportunities to build and develop skills that will span throughout your entire career, and creating positive relationships that will last a lifetime. We provide Marines, Sailors, and families with everyday services and support. We believe in serving those who serve.
Joining our world-renowned team also comes with some amazing benefits. Part-time and Full-time vacancies are eligible for the following Employee Benefits (20-40 hours a week):
401(k) Retirement Plan with up to 5% employer match
NAF Pension Plan, employee contribution only 1% (may be eligible to buy back up to 5 years of military service)
Medical and Dental Insurance
Inexpensive life insurance (up to 3X annual salary)
Flexible spending accounts (Health and Dependent Care)
Short Term Disability Insurance (up to 60% of annual salary)
Immediate annual and sick leave accrual
Tax-free shopping
Professional training opportunities to build and develop new skills.
Access to MCCS facilities such as the child development centers, gyms, movie theaters, bowling centers, pools, golf course, auto skills center, outdoor recreation and more!
Major Duties
Maintains Social Media relationships associated with established profiles for Facebook, Twitter, YouTube, and Instagram. Creates and maintains visible profiles on multiple social media platforms. Proactively engages with users daily via online communities. Develops and implements social networking strategies for all ads and promotions offered. Formulates and manages viral marketing campaigns maintaining presence on social networks including MCCS community sites, Facebook, Instagram, and others. Assists in implementing social networking plans and promotional activities developed by management. Supports digital marketing campaigns and maintains MCCS presence on approved social media networks. Coordinates posting of contact to various platforms in accordance with established plans and guidance. Creates and edits basic graphic elements and short (15-40 seconds) videos with Adobe Creative Cloud software programs that are to be utilized on social media sites and other digital platforms. Suggests improvements to social media practices and strategies and identifies new technologies and business practices for consideration. Provides guidance and assistance to all MCCS social media administrators within various Divisions on the use of social media tools and compliance with established media policies.
Writes, proofs, edits, and organizes information for daily social media posts, weekly stories, briefs, speeches, scripts, articles and digital or print publications and campaign assets. Works with marketing staff to ensure all MCCS facilities and events are presented well and information is accurate. Shoots photos and video at various events, programs and facilities to produce marketing materials. Assists in communication and promotional requirements, including developing exhibits, brochures, calendars, and posters. Organizes daily workload to meet established deadlines and assignments.
Coordinates with the Graphic Arts Manager and Digital Media Manager to ensure content is posted accurately and on schedule, to reach target audiences. Occasionally works at special events and provides social media and photographic support for MCCS functions.
Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers, smiles and makes eye contact. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher-level supervisor or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Uses required safety equipment, and observes safe work procedures. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
Performs other related duties as assigned. This is a white- collar position where occasional lifting up to 20 lbs. may be required.
Qualifications
MINIMUM QUALIFICATIONS: Three years' experience in marketing, public affairs, communications, OR a bachelor's degree in a field directly related to the above duties, OR a combination of education and experience equivalent to the above. Knowledge and skill in developing written, printed and digital materials. Must possess strong creative written and oral communication skills as well as strong skills in conceptualizing, strong layout, composition, and understanding of design components (typography, grid, imagery, hierarchy, space). Ability to organize workload and meet tight production deadlines while juggling multiple jobs. Must have strong computer skills with knowledge and advanced experience working with the following Adobe Creative Cloud software programs Premiere Pro and After Effects, and beginner to intermediate experience in Photoshop, Illustrator and InDesign. Require experience in video creation and editing. Strong knowledge and experience creating and managing content for social media platforms (specifically Facebook, Instagram and YouTube). Extensive experience and skill to use computers, tablets, cameras, and video equipment. Requires skill to identify target audiences and determine effective sources, methods, and techniques to market to target audience. Required to have highly effective communication, both oral and written; including advanced knowledge and skill of proper spelling, grammar, and punctuation. Must have motivation and a great deal of initiative and flair for marketing.
How To Apply
All applications must be submitted online via the MCCS Careers website: https://careers.usmc-mccs.org. Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.
Please include the below list of required documents with your application:
Education/certification certificate(s), if applicable.
If prior military, DD214 Member Copy
If you are an Active Duty Service member who will be retired from service within 120 days of the application date, you must submit a DD214 or Statement of Service with your application to receive further consideration for any regular part-time or full-time positions. In accordance with 5 USC § 3326, recently retired Servicemembers are subject to a 180-day waiting period before they may be appointed to Federal service, regardless of hiring authorities. When applicable and all requirements are met, those candidates must have submitted the required documentation at the time of their application before an agency can request a waiver.
Note: For positions that require a degree, certification, and/or specific education requirements (e.g., a minimum number of credit hours toward a degree), applicants must submit supporting documentation (e.g., transcripts, diplomas, certifications) at the time of application. Applications that do not include the required documentation may be determined ineligible, as minimum qualifications cannot be verified.
If you are using an employment preference, please ensure your application includes the correct required documents to verify eligibility:
Military Spouses
Copy of the sponsor PCS orders identifying a dependents-authorized move and reporting date to the new duty location.
Copy of marriage license or military dependent ID if dependent name is not listed on PCS orders. In order to qualify, date of marriage or military dependent ID must be prior to reporting date listed on PCS orders.
For spouses with current or prior Federal service, submit a copy of the most recent performance appraisal rating and, if applicable, documentation of appointment eligibility.
Veterans
Copy of DD214 citing general or honorable discharge.
Persons with Disabilities
Proof of Disability Documentation from: doctor, licensed medical professional, licensed rehabilitation professional, or any federal, state, District of Columbia, or US territory agency that issues or provides disability benefits.
Be advised - the Family Member Employment Assistance Program (FMEAP) can help assist all Military affiliated family members and Veterans with their job search. The FMEAP offers a range of services, including job search assistance, resume support, mock interviews, and more. To access these resources, please call 760-830-4030 or email plmsppd@usmc.mil.
Closing Statement
Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.
SELECTIVE SERVICE REGISTRATION: If you are a male born after December 31, 1959, and are at least 18 years of age, government employment requires that you must register with the Selective Service System, unless you meet certain exemptions. You must be able to show proof of registration or your exemption, as part of the required suitability background investigation.
GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.
It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.
As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.
Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.
Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.
IF APPLICABLE, INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENTS DISCRETION WITHOUT FURTHER COMPETITION.
ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.
This position is located at MCAGCC TWENTYNINE PALMS, CA. Candidates selected for this position will serve as a SOCIAL MEDIA SPECIALIST NF3 for MCCS.
Why Choose MCCS?
Here at MCCS, we believe in meaningful connections, opportunities to build and develop skills that will span throughout your entire career, and creating positive relationships that will last a lifetime. We provide Marines, Sailors, and families with everyday services and support. We believe in serving those who serve.
Joining our world-renowned team also comes with some amazing benefits. Part-time and Full-time vacancies are eligible for the following Employee Benefits (20-40 hours a week):
401(k) Retirement Plan with up to 5% employer match
NAF Pension Plan, employee contribution only 1% (may be eligible to buy back up to 5 years of military service)
Medical and Dental Insurance
Inexpensive life insurance (up to 3X annual salary)
Flexible spending accounts (Health and Dependent Care)
Short Term Disability Insurance (up to 60% of annual salary)
Immediate annual and sick leave accrual
Tax-free shopping
Professional training opportunities to build and develop new skills.
Access to MCCS facilities such as the child development centers, gyms, movie theaters, bowling centers, pools, golf course, auto skills center, outdoor recreation and more!
Major Duties
Maintains Social Media relationships associated with established profiles for Facebook, Twitter, YouTube, and Instagram. Creates and maintains visible profiles on multiple social media platforms. Proactively engages with users daily via online communities. Develops and implements social networking strategies for all ads and promotions offered. Formulates and manages viral marketing campaigns maintaining presence on social networks including MCCS community sites, Facebook, Instagram, and others. Assists in implementing social networking plans and promotional activities developed by management. Supports digital marketing campaigns and maintains MCCS presence on approved social media networks. Coordinates posting of contact to various platforms in accordance with established plans and guidance. Creates and edits basic graphic elements and short (15-40 seconds) videos with Adobe Creative Cloud software programs that are to be utilized on social media sites and other digital platforms. Suggests improvements to social media practices and strategies and identifies new technologies and business practices for consideration. Provides guidance and assistance to all MCCS social media administrators within various Divisions on the use of social media tools and compliance with established media policies.
Writes, proofs, edits, and organizes information for daily social media posts, weekly stories, briefs, speeches, scripts, articles and digital or print publications and campaign assets. Works with marketing staff to ensure all MCCS facilities and events are presented well and information is accurate. Shoots photos and video at various events, programs and facilities to produce marketing materials. Assists in communication and promotional requirements, including developing exhibits, brochures, calendars, and posters. Organizes daily workload to meet established deadlines and assignments.
Coordinates with the Graphic Arts Manager and Digital Media Manager to ensure content is posted accurately and on schedule, to reach target audiences. Occasionally works at special events and provides social media and photographic support for MCCS functions.
Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers, smiles and makes eye contact. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher-level supervisor or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Uses required safety equipment, and observes safe work procedures. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
Performs other related duties as assigned. This is a white- collar position where occasional lifting up to 20 lbs. may be required.
Qualifications
MINIMUM QUALIFICATIONS: Three years' experience in marketing, public affairs, communications, OR a bachelor's degree in a field directly related to the above duties, OR a combination of education and experience equivalent to the above. Knowledge and skill in developing written, printed and digital materials. Must possess strong creative written and oral communication skills as well as strong skills in conceptualizing, strong layout, composition, and understanding of design components (typography, grid, imagery, hierarchy, space). Ability to organize workload and meet tight production deadlines while juggling multiple jobs. Must have strong computer skills with knowledge and advanced experience working with the following Adobe Creative Cloud software programs Premiere Pro and After Effects, and beginner to intermediate experience in Photoshop, Illustrator and InDesign. Require experience in video creation and editing. Strong knowledge and experience creating and managing content for social media platforms (specifically Facebook, Instagram and YouTube). Extensive experience and skill to use computers, tablets, cameras, and video equipment. Requires skill to identify target audiences and determine effective sources, methods, and techniques to market to target audience. Required to have highly effective communication, both oral and written; including advanced knowledge and skill of proper spelling, grammar, and punctuation. Must have motivation and a great deal of initiative and flair for marketing.
How To Apply
All applications must be submitted online via the MCCS Careers website: https://careers.usmc-mccs.org. Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.
Please include the below list of required documents with your application:
Education/certification certificate(s), if applicable.
If prior military, DD214 Member Copy
If you are an Active Duty Service member who will be retired from service within 120 days of the application date, you must submit a DD214 or Statement of Service with your application to receive further consideration for any regular part-time or full-time positions. In accordance with 5 USC § 3326, recently retired Servicemembers are subject to a 180-day waiting period before they may be appointed to Federal service, regardless of hiring authorities. When applicable and all requirements are met, those candidates must have submitted the required documentation at the time of their application before an agency can request a waiver.
Note: For positions that require a degree, certification, and/or specific education requirements (e.g., a minimum number of credit hours toward a degree), applicants must submit supporting documentation (e.g., transcripts, diplomas, certifications) at the time of application. Applications that do not include the required documentation may be determined ineligible, as minimum qualifications cannot be verified.
If you are using an employment preference, please ensure your application includes the correct required documents to verify eligibility:
Military Spouses
Copy of the sponsor PCS orders identifying a dependents-authorized move and reporting date to the new duty location.
Copy of marriage license or military dependent ID if dependent name is not listed on PCS orders. In order to qualify, date of marriage or military dependent ID must be prior to reporting date listed on PCS orders.
For spouses with current or prior Federal service, submit a copy of the most recent performance appraisal rating and, if applicable, documentation of appointment eligibility.
Veterans
Copy of DD214 citing general or honorable discharge.
Persons with Disabilities
Proof of Disability Documentation from: doctor, licensed medical professional, licensed rehabilitation professional, or any federal, state, District of Columbia, or US territory agency that issues or provides disability benefits.
Be advised - the Family Member Employment Assistance Program (FMEAP) can help assist all Military affiliated family members and Veterans with their job search. The FMEAP offers a range of services, including job search assistance, resume support, mock interviews, and more. To access these resources, please call 760-830-4030 or email plmsppd@usmc.mil.
Closing Statement
Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.
SELECTIVE SERVICE REGISTRATION: If you are a male born after December 31, 1959, and are at least 18 years of age, government employment requires that you must register with the Selective Service System, unless you meet certain exemptions. You must be able to show proof of registration or your exemption, as part of the required suitability background investigation.
GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.
It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.
As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.
Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.
Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.
IF APPLICABLE, INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENTS DISCRETION WITHOUT FURTHER COMPETITION.
ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.
Benefits:
Health Insurance, Vacation & Paid Time Off, Maternity & Paternity Leave