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INFORMATION TECHNOLOGY PROGRAM MANAGER

Marine Corps Community Services
Jacksonville, NC Full Time
POSTED ON 12/13/2025
AVAILABLE BEFORE 2/13/2026
This position is located with the Finance Division with Information Technology.

Why Choose MCCS?

Here at MCCS, we believe in meaningful connections and opportunities for you to build and develop skills that will span throughout your entire career and creating positive relationships that will last a lifetime. We provide our Marines, Sailors, and their families with everyday services and support. We believe in serving those who serve. Joining our world-renowned team also comes with some amazing benefits:

401(k) Flex Savings Plan through Fidelity.

Tax-free shopping.

Access to MCCS facilities such as the child development centers, gyms, movie theaters, bowling centers, pools, golf course, auto skills center, outdoor recreation and more!

Professional training opportunities to build and develop new skills.

Major Duties

What to Expect

Responsible for the strategic planning, operational management, technical oversight, and end-to-end execution of local MCCS IT services, programs, and enterprise initiatives.

Oversees the full IT portfolio including desktop services, point-of-sale systems, retail and food service technologies, recreation and fitness systems, accounting systems, network dependencies, cybersecurity compliance, system lifecycle management, and enterprise deployments.

Requires active involvement in operational processes, troubleshooting, ticket work, and technical learning to ensure clarity, consistency, and quality within the IT Division.

Provides regular status reports to Headquarters, the MCCS Assistant Chief of Staff, the Deputy Director MCCS - MCIEAST, MCCS Division Directors and other MCCS operational components regarding policies and projects.

Ensures the reliability, security, and performance of the MCCS technology environment, maintains required documentation, and supports mission-essential operations during emergency situations.

This is a white-collar position where occasional lifting up to 20 lbs may be required.

This position is designated "Mission Essential". In the event of severe weather conditions or other such emergency type situations (nature or man-made disaster) the incumbent is required to report to work or remain at work as scheduled to support mission operations.

Performs other related duties as assigned.

Qualifications

What are we looking for?

Bachelor's degree from an accredited college or university in Information Technology, Computer Science, Information Systems, Cybersecurity, Business Management, or a closely related field is required.

A minimum of four years of progressively responsible IT experience is also required and must reflect competency in desktop lifecycle support, system deployment, enterprise software or POS technologies, networking fundamentals, or comparable technical environments.

At least one year of supervisory or team-lead experience directing technical personnel or managing IT projects is required.

As an authorized and privileged user of Department of Defense Information Systems must possess or receive Information Assurance awareness by completing the Security Certification as a condition of access within six months of employment and thereafter must complete annual Information Assurance awareness training.

Must be able to understand, validate, and, when needed, perform technician-level work to ensure consistent and accurate execution of IT standards.

Experience applying cybersecurity, information assurance, or IT governance requirements within a regulated or enterprise setting is required, along with strong written and verbal communication skills.

The position requires the ability to obtain and maintain a Tier 3 background investigation (Secret clearance) and the Security certification within six months of employment.

How To Apply

STEP 1 - Qualify with Application and/or Resume.
You must meet the experience requirements described above under Qualifications. Your application and/or resume must clearly demonstrate your relevant experience to qualify. You must include employer, position title, position start date (mm/yyyy) and end date (mm/yyyy), pay grade (as applicable) for each position listed.

Internship and volunteer positions listed must also include the start date month and year (mm/yyyy) and end date month and year (mm/yyyy).

There is an education requirement. Step 3 must also be completed to qualify

STEP 2 - Submit application and/or upload resume online at: https://careers.usmc-mccs.org/

STEP 3 - College Transcript(s) (REQUIRED)
A Bachelor's degree from an accredited college or university in Information Technology, Computer Science, Information Systems, Cybersecurity, Business Management, or a closely related field from an accredited college/university is required for this position (or US equivalency evaluation). For consideration, you must upload a copy of your college transcript(s), indicating degree conferred, as an attachment to your profile under "My Job Applications" https://careers.usmc-mccs.org/. Applications received without college transcripts will be ineligible for consideration.

STEP 4 - If prior military, upload a copy of your DD214 Member 4 or Service 2 Copy as an attachment to your profile under "My Job Applications" https://careers.usmc-mccs.org/.
Resumes/applications emailed or mailed will not be considered for this vacancy announcement.

ALL ONLINE APPLICATIONS AND REQUIRED DOCUMENTS MUST BE RECEIVED BY 11:59PM EASTERN STANDARD TIME (EST) ON THE CLOSING DATE LISTED IN THE JOB POSTING.

Closing Statement

GENERAL INFORMATION:
Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.secnav.navy.mil/donhr/Site/Pages/No-Fear-Act.aspx

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a Tier 1 (T1) Level Background Check Investigation. For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.
Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Marijuana is a Schedule I drug under the Controlled Substances Act and therefore use of marijuana is illegal under Federal law regardless of State laws.

Vacancies may be filled by methods other than internal competitive procedures when it appears that the best qualified person can be obtained from other sources. To be considered for non-competitive appointment (e.g. transfer eligible or reinstatement eligible) you must list your current/former highest previous permanent grade held as a regular part-time or full-time department of defense non-appropriated fund employee.

CONTACT US:
For any questions and/or any technical difficulties navigating through or using the Career Page send an email to vacancies.lejeune@usmc-mccs.org or contact us at (910) 451- JOBS (5627). Applications nor documents will not be accepted via email.

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$119,269 to $144,886
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