What are the responsibilities and job description for the HOUSEKEEPER SUPERVISOR S03 position at Marine Corps Community Services?
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. As a service-oriented organization, we never waver in our commitment to our Corps.
Military Spouse Preference (MSP)
For job postings with a grade of NF01 to NF03, GSE02 to GSE05 (childcare), NA03 - NA10 (crafts & trades), if military spouse preference is being claimed, please attach a copy of the active-duty spouse's orders to the application.
Orders must include applicant¿s name and active-duty spouse's assignment. When applying for regular part-time or regular full-time positions, spouse preference can be used only once per rotation to the duty station.
Why Choose MCCS?
Here at MCCS, we believe in meaningful connections, opportunities to build and develop skills that will span throughout your entire career and creating positive relationships that will last a lifetime. We provide Marines, Sailors, and families with everyday services and support. We believe in serving those who serve.
Joining our world-renowned team also comes with some amazing benefits. Part-time and Full-time vacancies are eligible for the following Employee Benefits (20-40 hours a week):
401(k) Retirement Plan with up to 5% employer match
NAF Pension Plan, employee contribution only 1% (may be eligible to buy back up to 5 years of military service)
Medical and Dental Insurance
Inexpensive life insurance (up to 3X annual salary)
Flexible spending accounts (Health and Dependent Care)
Short Term Disability Insurance (up to 60% of annual salary)
Immediate annual and sick leave accrual
Tax-free shopping
Professional training opportunities to build and develop new skills.
Access to MCCS facilities such as the child development centers, gyms, movie theaters, bowling centers, pools, golf course, auto skills center, outdoor recreation and more!
Major Duties
Supervises employees to include assigning and distributing work, coaching, counseling, tutoring, and mentoring employees; approving and disapproving leave, recommending and completing personnel actions, completing performance reviews, training employees, keeping abreast of and actively supporting the principles of the EEO program, and prevention of sexual harassment. Must be alert to alcohol abuse and take appropriate action. Sets work schedules and assign duties. Inspects completed work to ensure high quality results. Conducts on the job training for new employees. Interviews applicants and make selections of new employees. Recommends awards and discipline as necessary.
Responsible for ensuring supplies are available; maintain supply inventory. Ensure that cleaning equipment is maintained and available for use by subordinates. Ensures delivery of fresh linen. Advises management on the quality of the linen used. Makes recommendations as to when to replace linens.
Coordinates maintenance staff when problems develop in the guest rooms.
Coordinates with management regarding interior design of guest rooms. Assists with purchasing linens, furniture, artwork, flower arrangements, carpet and other necessities for guests.
Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers, smiles and makes eye contact. Ask questions to determine, verify and solve problems. Checks for satisfaction with the quality of goods and services. Take action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise.
Adheres to safety regulations and standards. Use required safety equipment and observes safe work procedures. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.
This is a white-collar position where occasional lifting up to 20 lbs may be required.
Qualifications
High school graduates preferred.
Two to three years related experience with one year as a supervisor.
Ability to follow and give simple oral and written instructions; knowledge of proper usage of a variety of special cleaning and sanitizing solutions; ability to make minor adjustments to power cleaning equipment.
An equivalent combination of education and experience may be substituted for the qualifications above.
Responsibility: Supervisor provides general direction on common and recurring duties and incumbents perform these duties independently. Specific and detailed instructions are provided on new or complex assignments. Work is spot checked to adherence to instructions, completeness, quantity and quality.
Physical Effort: Work requires constant standing, bending, stooping, reaching and lifting of objects. Climbs ladders and operates industrial equipment. Lifts and carries objects up to 45 lbs. independently and objects over 45 lbs. with assistance.
Working Conditions: Work is normally performed indoors under normal conditions. Exposed to vibration from heavy equipment, strong odors and skin irritations from strong cleaning solutions.
Mission Essential Status: This position is designated ¿Mission Essential¿. In the event of severe weather conditions or other such emergency type situations (nature or man-made disaster) the incumbent is required to report to work or remain at work as scheduled to support mission operations.
How To Apply
All applications must be submitted online via the MCCS Careers website.
Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.
Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.
Closing Statement
GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.
It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.secnav.navy.mil/donhr/Site/Pages/No-Fear-Act.aspx
As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.
Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.
Required Documents:
Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.
INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.
ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.
Military Spouse Preference (MSP)
For job postings with a grade of NF01 to NF03, GSE02 to GSE05 (childcare), NA03 - NA10 (crafts & trades), if military spouse preference is being claimed, please attach a copy of the active-duty spouse's orders to the application.
Orders must include applicant¿s name and active-duty spouse's assignment. When applying for regular part-time or regular full-time positions, spouse preference can be used only once per rotation to the duty station.
Why Choose MCCS?
Here at MCCS, we believe in meaningful connections, opportunities to build and develop skills that will span throughout your entire career and creating positive relationships that will last a lifetime. We provide Marines, Sailors, and families with everyday services and support. We believe in serving those who serve.
Joining our world-renowned team also comes with some amazing benefits. Part-time and Full-time vacancies are eligible for the following Employee Benefits (20-40 hours a week):
401(k) Retirement Plan with up to 5% employer match
NAF Pension Plan, employee contribution only 1% (may be eligible to buy back up to 5 years of military service)
Medical and Dental Insurance
Inexpensive life insurance (up to 3X annual salary)
Flexible spending accounts (Health and Dependent Care)
Short Term Disability Insurance (up to 60% of annual salary)
Immediate annual and sick leave accrual
Tax-free shopping
Professional training opportunities to build and develop new skills.
Access to MCCS facilities such as the child development centers, gyms, movie theaters, bowling centers, pools, golf course, auto skills center, outdoor recreation and more!
Major Duties
Supervises employees to include assigning and distributing work, coaching, counseling, tutoring, and mentoring employees; approving and disapproving leave, recommending and completing personnel actions, completing performance reviews, training employees, keeping abreast of and actively supporting the principles of the EEO program, and prevention of sexual harassment. Must be alert to alcohol abuse and take appropriate action. Sets work schedules and assign duties. Inspects completed work to ensure high quality results. Conducts on the job training for new employees. Interviews applicants and make selections of new employees. Recommends awards and discipline as necessary.
Responsible for ensuring supplies are available; maintain supply inventory. Ensure that cleaning equipment is maintained and available for use by subordinates. Ensures delivery of fresh linen. Advises management on the quality of the linen used. Makes recommendations as to when to replace linens.
Coordinates maintenance staff when problems develop in the guest rooms.
Coordinates with management regarding interior design of guest rooms. Assists with purchasing linens, furniture, artwork, flower arrangements, carpet and other necessities for guests.
Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers, smiles and makes eye contact. Ask questions to determine, verify and solve problems. Checks for satisfaction with the quality of goods and services. Take action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise.
Adheres to safety regulations and standards. Use required safety equipment and observes safe work procedures. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.
This is a white-collar position where occasional lifting up to 20 lbs may be required.
Qualifications
High school graduates preferred.
Two to three years related experience with one year as a supervisor.
Ability to follow and give simple oral and written instructions; knowledge of proper usage of a variety of special cleaning and sanitizing solutions; ability to make minor adjustments to power cleaning equipment.
An equivalent combination of education and experience may be substituted for the qualifications above.
Responsibility: Supervisor provides general direction on common and recurring duties and incumbents perform these duties independently. Specific and detailed instructions are provided on new or complex assignments. Work is spot checked to adherence to instructions, completeness, quantity and quality.
Physical Effort: Work requires constant standing, bending, stooping, reaching and lifting of objects. Climbs ladders and operates industrial equipment. Lifts and carries objects up to 45 lbs. independently and objects over 45 lbs. with assistance.
Working Conditions: Work is normally performed indoors under normal conditions. Exposed to vibration from heavy equipment, strong odors and skin irritations from strong cleaning solutions.
Mission Essential Status: This position is designated ¿Mission Essential¿. In the event of severe weather conditions or other such emergency type situations (nature or man-made disaster) the incumbent is required to report to work or remain at work as scheduled to support mission operations.
How To Apply
All applications must be submitted online via the MCCS Careers website.
Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.
Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.
Closing Statement
GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.
It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.secnav.navy.mil/donhr/Site/Pages/No-Fear-Act.aspx
As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.
Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.
Required Documents:
- Education/certification certificate(s), if applicable.
- If prior military, DD214 Member Copy
Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.
INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.
ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.