What are the responsibilities and job description for the Member Services Coordinator position at Marin Realtors?
Key Responsibilities:Membership Management:Process new member applications, renewals, terminations, eKEY service, and COOP in membership database systems.Maintain accurate member records and ensure compliance with association and national standards.Assist members with account updates, dues payments, and inquiries.Customer Service & Support:Respond to member inquiries via phone, email, and in person in a timely and professional manner.Provide information about association services, benefits, and educational opportunities.Troubleshoot and resolve membership-related issues.Communications:Assist with creation and distribution of member communications, including newsletters, updates, event promotions, and reminders.Help maintain the association’s website and social media channels with up-to-date member-related content.Event & Program Support:Support planning and execution of member events, professional development seminars, orientations, and committee meetings.Track registration, prepare materials, and provide on-site assistance as needed.Administrative Duties:Prepare membership reports and statistics for internal use and Board presentations.Maintain organized records and assist with clerical tasks such as mailings and document preparation.Work collaboratively with other staff and departments on member-focused initiatives.Company DescriptionAbout Marin REALTORS®Founded in 1920, Marin REALTORS® is a dynamic professional trade association serving over 1,400 REALTORS® across 240 real estate offices in Marin County. We are committed to advancing the success of our members through political advocacy, education, and professional standards. Headquartered in San Rafael, California, we are proud to foster a collaborative, service-oriented environment for real estate professionals.
Salary : $50,000 - $60,000