What are the responsibilities and job description for the Guest/Ticket Ambassador-Marin County Fair position at MARIN COUNTY, CA?
Guest/Ticket Ambassador-Marin County Fair
Full Time
Clerical and Administrative Support
Political or Public Affairs
The award-winning Marin County Fair is the County’s premier community event with over 90,000 attendees annually. Held annually over the 4th of July holiday, fairgoers enjoy five days of art, rides, concerts, fair food delights, shopping and so much more.
ABOUT THE POSITION
The Department of Cultural Services is looking for Guest/Ticket Ambassador staff to work on the upcoming Marin County Fair, July1st-5th, 2026. There are multiple temporary contingent positions for the 2026 Marin County Fair. Guest/Ticket Ambassadors work in one of four areas: Ticketing & Box Office, Exhibit Monitors, Fair Office and Concerts.
Guest/Ticket Ambassadors work in one of four areas: Gates & Box Office, Exhibit Monitors, Fair Office and Concerts. In the application, you will be able select the areas that interest you. The four areas are:
Guest & Ticket Ambassador (Gates& Box Office)
In this guest-focused position, Ambassadors scan tickets and support guests with their tickets while in line and at the Box Office. They reprint lost tickets, monitor credentials and work closely with security personnel and the Lead to ensure the smooth passage of guests through the gates. Bilingual skills in Spanish are highly desirable.
Guest Ambassador (Exhibit Monitor)
Exhibit Monitors support the Competitive Exhibits in the Exhibit Hall. They provide information, monitor entrances and exits, and process sales.
Guest Ambassador (Fair Office)
This Ambassador is based in the Fair Office and responsible for answering phones, addressing in-person inquiries, managing lost and found, providing guest information, and handling guest questions and concerns.
Guest Ambassador (Concerts)
In this role, Ambassadors provide guest-focused service at the nightly headliner concerts at the Island Pavilion. Duties include directing guests to General Admission & ADA seating, restrooms, concessions, and monitors entrances/exits. They answer questions, monitor the crowd for any potential safety concerns and report them to appropriate personnel. Bilingual skills in Spanish are highly desirable.
ABOUT YOU
The ideal candidate possesses exceptional customer service skills and is technically savvy, capable of effectively communicating with Marin Center staff, facility users, ticket outlets, and the public. You must remain calm under pressure, maintain organized documentation, and excel at fostering positive professional relationships to ensure a seamless and successful event. An additional 5% bilingual pay is available for staff fluent in Spanish.
QUALIFICATIONS
KNOWLEDGE OF
- Techniques for dealing with the public, individually and in groups.
- Standard theater practices and procedures, including patron seating assignment and the operation of standard equipment.
- Deal tactfully and effectively with visitors.
- Use current technology such as handheld computing devices and/or Point of Sale systems.
- Interpret, apply and explain regulations, rules, policies and procedures.
- Understand and carry out oral and written instructions.
- Maintain attention to detail and remaining calm while handling multiple activities or queries.
- Establish and maintain effective working relationships with those contacted in the course of the work.
The Minimum Qualifications are:
Previous work experience is not required. Some experience as an Usher and/or in a related field at public events or in other customer service settings is highly desirable.
Bilingual skills in Spanish are highly desirable.
IMPORTANT INFORMATION
If you have questions concerning this position announcement, please contact Dario Aguilar at dario.aguilar@marincounty.gov .
The compensation for this position is $21.46 per hour, corresponding to Step 3 of the Event Attendant classification (Job Code: 1180).
An additional 5% bilingual pay is available for staff fluent in Spanish. (Verified by department)
Open & Continuous Recruitment: Because this recruitment is Open and Continuous, applicants are encouraged to submit completed applications as soon as possible. The filing period for an Open and Continuous recruitment may be closed at any time.
Applicants are strongly encouraged to apply early in the process.
All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails.
Equal Employment Opportunity Employer: If you have questions regarding equal employment opportunities, please contact Roger Crawford, Equal Employment Opportunity Director, at 415-473-2095
IMPORTANT DATES:
- Interviews: Start in May
- Mandatory orientation and trainingwill take place on June 25th from 5:30 PM - 7:30 PMin the Showcase Theater. If hired,attendanceisrequired.
To view all Marin County Fair positions and apply, please visit : https://marinfair.org/jobs
PLEASE NOTE: The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%.
COUNTY OF MARIN BENEFITS: GENERAL
Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage .
Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units.
Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO, and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee 1, employee family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more.
Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org.
IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum.
Retiree Medical : The County provides access to group health plan coverage to eligible retirees.
For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197.
- IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice.
Closing Date/Time: Continuous
County of Marin
The County of Marin is a vibrant and thriving organization comprised of 23 agencies and departments with a workforce of approximately 2,400 employees. The County’s array of public safety, community development, public works, health and human services, community services and administrative services is governed by the Board of Supervisors, which is made up of an elected representative from each of the five voting districts in this county.
This diverse organization strives to uphold a set of core values at work: respect, trust, integrity, diversity, equality, excellence, accountability, innovation, and collaboration. These values keep the organization and its individuals healthy, resulting in successful and sustainable quality service delivery. In addition, the County is committed to being a well-managed organization that relies on the talents of its workforce to succeed.
OUR MISSION AS A COUNTY:
To provide excellent services that support healthy, safe and sustainable communities; preserve Marin’s unique environmental heritage; and encourage meaningful participation in the governance of the County by all.
When you’re employed in local government the effects of your work are visible all around you. Your work is an integral part of the day-to-day lives of Marin County residents and visitors. From the roads we drive on, to the parks and libraries we visit, to the services we rely on to keep us healthy and safe, County employees contribute directly to the sustained well-being of Marin County’s communities.
We are motivated to preserve the importance of Equity, Economy, Environment and Education that make our County unique. With over 3000 employees, volunteers and interns across 22 departments, we are a part of the communities we serve. We work with our core values in mind: Integrity, Respect, Diversity, Innovation, Collaboration, and Excellence. These values are not only part of our organization’s strategic initiatives and goals[PDF], but they are what unify us in our work across a variety of perspectives and skillsets.
Salary : $21