Demo

Claims Specialist

Maricopa County
Phoenix, AZ Full Time
POSTED ON 4/17/2026
AVAILABLE BEFORE 5/15/2026
Posting Date

04/16/26

Application Deadline

04/20/26

Pay Range

$20.25 - $30.50 hourly

Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.

Job Type

Unclassified

Department

County Attorney

About The Position

Do you have a passion to provide excellent customer service? Would you like to be part of a team focused on providing financial assistance to crime victims?

You can help by becoming a Claims Specialist in our office! We work compassionately with victims to access the services they need and process claims to minimize financial barriers to healing.

As a Claims Specialist, you will perform various complex duties while adhering to program rules. You will work directly with crime victims and their families to help support them through the Victim Compensation process to lessen the financial burden that has been placed on them due to the crime. You will also prepare and process specialized documents, provide information, and respond to public and other agency concerns.

Claim your dreams and build your financial career with us today!

About The Department

We believe in integrity. We believe in justice for all. And we are proud to deliver high-quality prosecution, comprehensive victims' services, crime prevention programs, and more to the residents of Maricopa County. If you would like to utilize your talents and skills to stand up for Maricopa County, apply today, and join our team!

Proud to Offer

  • Work with a greater purpose
  • Tuition reimbursement
  • Exceptional work-life balance
  • Opportunities for growth and development within Maricopa County
  • Low-cost, high-value healthcare for you and your qualifying dependents
  • Child care benefits, including access to our on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families
  • Paid vacation, sick time, and parental leave
  • Extensive wellness program, including an incentive
  • Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% monthly contribution rate that includes a 100% employer match on Day 1
  • Want to learn more about the County’s Qualifying and Compensation Philosophy? Follow this link to learn more! Work With Us | Maricopa County, AZ

We Require

  • Two years of clerical accounting, bookkeeping, or specialized administrative experience
  • High school diploma or GED
  • Post-secondary education may substitute for the minimum experience on a year-for-year basis

We Also Value

  • Experience in medical billing procedures
  • Bilingual skills in English and Spanish

Job Contributions

  • Works directly with victims, community partners, advocates, law enforcement, providers, prosecutors and the public
  • Provides community outreach and assistance
  • Provides supportive services to victims and their families
  • Performs work in adherence to rules governing the compensation program, policies and procedures with accuracy and thoroughness
  • Reviews and summarizes police reports
  • Evaluates information to determine if the program criteria are met
  • Submits case and claim materials to the board for review and decision
  • Attends monthly board meetings
  • Assesses the practical needs of crime victims and provides resources and referrals
  • Coordinates with attorneys, victim advocates and staff to obtain restitution information on behalf of the program
  • Clearly explain the Victim Compensation Program rules and process to victims and service providers
  • Process claims and requests through accurate data entry

Working Conditions

  • Teleworking Hybrid schedule available based on business needs
  • High volume, fast-paced office environment
  • Requires long periods of sitting while completing paperwork and computer activities
  • Requires travel to and from job-related locations during the course of a scheduled workday, subject to County policies regarding the use of County vehicles and/or private vehicles used on County business
  • Ability to lift/push/pull/carry up to 20 pounds

Selection Procedure

  • Consideration will only be given to candidates who submit online applications
  • Candidates will be contacted primarily through email and their Workday online application profile
  • Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer and is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application process or to perform the essential functions of the position under the Americans with Disabilities Act (ADA), please contact MHRFeedback@maricopa.gov to initiate the interactive process.

Apply Now!

Salary : $20 - $31

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