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Workday Benefit Systems Analyst

Maricopa County, AZ
Phoenix, AZ Full Time
POSTED ON 6/7/2026 CLOSED ON 6/30/2026

What are the responsibilities and job description for the Workday Benefit Systems Analyst position at Maricopa County, AZ?

JOB
About the Position
Maricopa County is currently seeking a Workday Benefit Systems Analyst. This position will primarily focus on supporting Workday Benefit configuration, reporting, and/or integrations. The System Analyst will work closely with the Workday Benefit Administrator and other Benefits professionals to ensure that benefit data is accurate and that our employees have the best possible benefits experience!

About Us
The Human Resources Department is a diverse group of agile and dedicated HR professionals who provide exceptional customer service by exemplifying the motto "Your Partner for Success." By strategically partnering with County Management, departments, and applicants, HR seeks creative, outside-the-box solutions to the ever-evolving challenges governments face in providing quality services to their citizens.
With more than 13,000 employees across over 50 departments, we question the status quo, challenge old assumptions, and make government better. Join us for your next career adventure and explore innovation with Maricopa County Human Resources!

Proud To Offer
  • Work with a greater purpose
  • Tuition reimbursement
  • Exceptional work-life balance, with hybrid and alternative work schedule options
  • Opportunities for growth and development within Maricopa County
  • Low-cost, high-value healthcare for you and your qualifying dependents
  • Child care benefits, including access to our on-site center, Maricopa County Kids Club, dedicated to serving Maricopa County families
  • Paid vacation, sick time, and parental leave
  • Extensive wellness program, including an incentive
  • Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% monthly contribution rate that includes a 100% employer match on Day 1
  • Want to learn more about the County’s Qualifying and Compensation Philosophy? Follow this link to learn more! Work With Us | Maricopa County, AZ

We Require
  • Five years of demonstrated experience of providing production support in an HR System with emphasis on benefits, which includes troubleshooting, optimizing, gathering requirements, configuring, testing, and communicating/documenting information to technical and non-technical users
  • A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis.

Other Requirements
Applicants must be legally authorized to work in the United States. We do not offer visa sponsorship for this position.

We Also Value
  • Experience supporting and configuring the Workday Benefit module
  • Experience with Workday as a Benefit Administrator
  • Experience in Word, Excel, PowerPoint, and Visio
  • Strong analytical, attention to detail, troubleshooting, and verbal and written communication skills

Job Contributions
  • Responsible for the identification, development, and recommendation of business processes, system changes, and improvements as they relate to Benefits
  • Responsible for full cycle testing, which includes planning, case development, execution, and coordination of testers for configuration, reporting, and/or integrations
  • Work closely with Benefit Partners to understand and evaluate business needs and processes, and analyze the impact of system changes
  • In partnership with the Benefit Administrator, conduct needs assessments, evaluate standard operating procedures, model process improvements, develop functional and process requirements, create process flow documentation, participate in implementation testing, and provide training to functional areas and other IT staff
  • Responsible for production system support, which includes, but is not limited to, escalated research assistance
  • Assist with integrations, which include gathering requirements, development, testing, and creating and/or updating technical/functional documentation
  • Assist with reporting, which includes gathering requirements, development, testing, migration, and creating and/or updating documentation
  • Assist with projects such as Open Enrollment and Workday Release
  • Works with vendors and consultants as needed to problem-solve and transfer knowledge
  • Creates user documentation to explain how to use Workday

Working Conditions
Work is generally performed in an office environment. A Hybrid telework (50% telework and 50% onsite/in the office) and alternate work schedules may be available after an initial training period. Tasks require manual dexterity of the hands and body to operate office equipment and to manage frequent interruptions, time pressures, varying work volumes, and multiple, complex, and unscheduled tasks.

Selection Procedure
  • Consideration will only be given to candidates who submit online applications
  • Candidates will be contacted primarily through email and their Workday online application profile
  • Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer and is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application process or to perform the essential functions of the position under the Americans with Disabilities Act (ADA), please contact MHRFeedback@maricopa.gov to initiate the interactive process.

JR23363

Benefits:

Health Insurance, Vacation & Paid Time Off, Pension Plan

Salary : $60,000 - $105,000

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