What are the responsibilities and job description for the Pool Attendant position at Margaritaville Resort Casino?
WE LOVE OUR WORK.
General Accountabilities:
- Greets all guests in a courteous manner, displaying a helpful, CARiNG attitude of EXCELLENCE; assists guest with related Pool needs (i.e., towels, chair cushions, etc.).
- Efficiently attends to and serves guests who are utilizing the pool.
- Monitors access of Pool services to ensure that only Hotel guests have utilization of the amenities.
- Assists in keeping respective area(s) clean and organized; stocks, maintains, and cleans areas.
- Responds to guest inquiries and requests; resolves issues in a timely, friendly, and efficient manner.
- Provides directions and guidance to guests inquiring about the Hotel, amenities, and surrounding area.
- Other duties as assigned.
BRING US YOUR BEST.
Qualifications:
- High School Diploma or equivalent.
- Excellent service standards, guest relations, and etiquette.
- Must be able to work outside for long periods of time.
- Abide by company appearance standards and with the designated uniform.
- Ability and dedication to exceed service standards.
- Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
- Proficiency in oral and written communication skills in English.
- Must be able to work variable shifts, weekends, holidays, and special events as needed.