Marketing Project & Production Manager

Company Overview

At Margaritaville at Sea our core purpose is to create and deliver fun and escapism. This drives all we do and is the heart of our decision making. As a valued member of our team, you'll contribute to providing an incredible guest experience every day of each cruise and in every way. You’ll also have opportunities to advance your career as we continue to grow. Your career path with us starts here!

Role

The Marketing Project & Production Manager leads the planning, coordination, and execution of all creative initiatives across Margaritaville at Sea. This role is responsible for ensuring the seamless delivery of integrated brand campaigns, shipboard collateral, onboard experiences, and marketing assets—from concept through final production and deployment.

Positioned at the intersection of Creative, Marketing, and Operations, this role brings structure and efficiency to a fast-paced, dynamic environment. The Marketing Project & Production Manager oversees campaign timelines, manages ship-specific requirements, and coordinates complex production logistics to ensure all deliverables are completed on schedule and to the highest quality standards.

Responsibilities

• Project Management & Workflow: Own end-to-end project management across all creative initiatives, including brand campaigns, onboard collateral, and sales/marketing materials. Develop and maintain master timelines that align campaign launches with sailing schedules and operational deadlines, while leading weekly creative status meetings to ensure visibility into progress, risks, and priorities. Establish and continuously improve project management systems (e.g., Monday, Asana) to streamline intake, prioritization, and execution, ensuring all projects are clearly scoped, properly briefed, and aligned before entering creative development.
• Campaign & Marketing Execution: Monitor and assess the performance of marketing campaigns across digital and traditional channels. Provide detailed reporting on KPIs such as conversion rates, ROI, and customer acquisition to guide optimization efforts.
• Shipboard Creative & Collateral Management: Oversee the development, production, and delivery of all shipboard creative assets, including signage, wayfinding, stateroom collateral, food and beverage menus, and event materials. Manage timelines and logistics to ensure materials are produced, shipped, and installed in alignment with sailing schedules. Maintain both physical and digital archives for version control and brand consistency, while partnering with onboard teams to gather feedback and continuously enhance the guest experience.
• Digital & Onboard Systems: Coordinate the creation and deployment of content for onboard digital systems, including YoDeck screens and in-room TV channels. Manage content calendars to ensure timely updates aligned with programming, promotions, and campaigns, and collaborate with IT and onboard teams to ensure proper formatting, delivery, and playback across all systems.
• Production & Vendor Management: Oversee all aspects of production across print, digital, and video, ensuring quality and efficiency at every stage. Source, manage, and maintain relationships with external vendors, including creative agencies, production partners, printers, and fabricators. Build and refine a vetted roster of approved partners to support scalable, high-quality execution.
• Budget Management: Track project costs, identify efficiencies, and ensure all initiatives are delivered within budget. Review and negotiate estimates, scopes of work, and production bids to maximize value while maintaining creative and production standards.
• Creative Operations & Process Improvement: Drive operational excellence by streamlining creative workflows and approval processes, ensuring clear communication and efficient feedback loops. Act as the central hub for all creative requests, aligning prioritization with business objectives. Partner with Creative leadership to uphold brand standards and consistency, and develop reporting mechanisms to provide visibility into team performance, output, and overall effectiveness.

Qualifications:

• Strong understanding of integrated campaign development and multi-channel production
• Proven ability to manage print, digital, and video production workflows
• Experience managing complex timelines with multiple stakeholders and dependencies
• Proficiency in project management tools such as Asana, Monday, Wrike, or Smartsheet
• Exceptional organizational, time management, and communication skills

Experience:

• 5–8 years of experience in creative project management, production, or agency environments
• Experience in cruise, hospitality, travel, or entertainment industries preferred
• Familiarity with shipboard operations or multi-location brand environments a plus
• Experience managing onboard or environmental signage and collateral systems
• On-set production experience (photo/video shoots) preferred
• Familiarity with CMS platforms and digital signage systems

Knowledge, Skills, and Abilities:

• Ability to bring structure, discipline, and efficiency to complex, fast-paced workflows
• High level of accuracy and attention to detail across all deliverables, from print collateral to digital assets
• Comfortable navigating changing priorities, tight timelines, and ship-specific operational needs
• Strong interpersonal skills with the ability to build relationships across Creative, Marketing, Operations, and external partners
• Proactively identifies challenges, develops solutions, and drives issues to resolution
• Clear and effective communicator, capable of aligning stakeholders and managing expectations at all levels

Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.

Travel: This role requires periodic travel, including time onboard company cruise ship vessels, to support marketing initiatives and gain operational insight.

Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

This position is classified as “in-person.” Which means the physical office is in Orlando.

Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.

At Margaritaville at Sea, your total rewards package is much more than your base salary. We provide comprehensive and innovative benefits to meet your needs, including:

Health Benefits:

• Cost-effective medical, dental and vision plans
• Employee Assistance Program and other mental health resources
• Additional programs include company paid term life insurance and disability coverage

Financial Benefits:

• 401(k) plan that includes a company match

Paid Time Off

• Holidays – All full-time and part-time with benefits employees receive days off for 10 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.
• Vacation Time – All full-time employees at the below the Director level start with 15 days/year; Director and above level have Discretionary Time Off, which for Directors is generally 15 days and for VPs and above 21 days. Part-time with benefits employees receive time off based on the number of hours they work.

Other Benefits

• Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends

Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a fast growing company that offers opportunities for advancement.

In addition to other duties/functions, this position requires full commitment and support for promoting an ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.

Margaritaville at Sea is an equal employment opportunity employer and all qualified applicants will receive consideration for employment on the basis of sex, race, color, sex, sexual orientation, gender identity, genetic information, national origin, religion, age, protected veteran status, disability status, marital status or any other classification protected by applicable local, state, federal, and/or international law.