Accounts Payable and Accounts Receivable Specialist

Description

Position Overview: The Accounts Payable and Accounts Receivable Specialist (“AP/AR Specialist”) is an essential role, responsible for processing invoices, reconciling payments, and collecting payments due to Margaritaville at Sea. This position ensures all vendor invoices are received, processed, approved, and paid in a timely manner. The AP/AR specialist is also responsible for processing guest refunds, contesting credit card chargebacks, and collecting money due from customers to the company. The AR/AP specialist directly supports the accounting department with day-to-day operations and collaborates cross-functionally with shoreside and shipboard departments.

Key Responsibilities:

1. Accounts Receivable and Refund Functions:
   • Research and resolve of customer credit card chargebacks.
   • Maintain documentation of all credit card chargebacks.
   • Follow-up with credit card companies on a regular and timely basis.
   • Communicate with shipboard finance teams and/or customer service managers for any additional information for chargebacks.
   • Prepare vendor records for passenger refunds.
   • Enter all documentation & process all passenger refund requests.
2. Accounts Payable Functions:
   • Manage and process incoming vendor invoices, ensuring accuracy and timeliness.
   • Match purchase orders and invoices to receiving reports and posting invoices.
   • Reconcile vendor accounts to vendor statements each month.
   • Fill out key vendor forms, including credit applications and sales tax forms.
   • Create New Vendor accounts and maintain vendor files.
   • Collaborate with cross-functional teams to ensure efficient accounts payable processes.
   • Follow up with vendor inquiries and build and maintain strong vendor relationships.
   • Verify all invoices have been approved by managers.
   • Ensure that all appropriate backup paperwork is attached to vendor records.
   • Send copies of checks, wires, and remittance advice to vendors upon request.
   • Communicate with vendors about discrepancies when applicable.
   • Create monthly accrual reports for the accounting department.
   • Provide accounting and clerical support to the accounting department.
   • Prepare credit memos and general ledger postings.
   • Confirm all new bank information with vendors via phone.
   • Process foreign country invoices and calculate foreign currency exchange rates.
   • Manage priorities, with capacity to process a high volume of invoices.
   • Other ad-hoc duties as required.

Qualifications

Qualifications:

• College degree preferred but not required.
• High attention to detail, data accuracy, and ability to work independently in a dynamic environment.
• Experience with data entry and processing, with ability to calculate and manage financial records.
• Experience with Microsoft products, including Excel, Word, Outlook, Teams, and Business Central.
• Demonstrated interest in understanding foundational accounting and bookkeeping principles.
• Strong written and verbal communication skills.