Community Engagement Coordinator

Position: Community Engagement Coordinator

Reports To: The Director of Strategic Programs and Operations

Job Type: Full Time, 40 hours a week

Work Schedule (non-negotiable): 10am-6pm Tues-Thurs, and 9am-5pm Fri-Sat. One work-from-home day, if desired.

Salary (non-negotiable): $45,000 to $50,000

About Margaret Fuller Neighborhood House Inc.:

Since 1902, the Margaret Fuller Neighborhood House Inc. of Cambridge has been a cornerstone institution dedicated to fostering vibrant, inclusive communities in Cambridge, Massachusetts. Our mission is to strengthen and uplift the community by providing essential resources, fostering connections, and promoting equity and social justice through integrated services that equip individuals with the tools, resources, and opportunities they need to thrive.

Overview:

As the Community Engagement Coordinator, you will be integral to implementing our strategic vision for the Community Engagement Program (CEP). You will help lead our coordinated approach that integrates individual support, skill-building workshops, and community-building activities. Working at the intersection of direct service and community development, you will create inclusive spaces where Cambridge residents can access resources, build connections, and work toward their goals with dignity and support. Your role will be pivotal in expanding our impact through strategic partnerships and innovative programming, with a focus on individuals and families living at Cambridge Housing Authority properties.

Key Responsibilities:

Community Engagement & Partnership Development:

• Develop and implement strategies to effectively engage with residents, community organizations, and stakeholders to foster meaningful relationships and strategic partnerships that enhance program offerings and community support networks.
• Develop new community partnerships that support program participants

Individual & Family Support:

• Support Cambridge individuals and families in navigating resources, with a focus on housing, employment, mediation, and food security. Provide compassionate, culturally responsive guidance to help community members overcome challenges and achieve their goals.
• Co-create goal and action plans with program participants.

Skill-Building Workshops:

• Host various workshops to help the community build life skills, confidently use technology, and cultivate wellness.
• Coordinate and facilitate educational opportunities that empower participants to develop new capabilities and confidence.

Community-Building Events:

• Build community by hosting events and gatherings that promote connection, fun, and a sense of belonging.
• Create inclusive spaces where diverse community members can form relationships and support networks.

Data Collection & Impact Measurement:

• Maintain accurate records of program activities, participant engagement, and outcomes.
• Use data to evaluate program effectiveness, identify improvement areas, and demonstrate our work's impact.
• Collect and incorporate community feedback to ensure programming remains responsive to participant needs and experiences.

Organizational Support:

• Assist with broader initiatives and activities of the Margaret Fuller Neighborhood House, including supporting the food pantry operations and contributing to special events such as Port Pride Day, Annual Turkey and Food Drive, Annual Holiday Gift Drive, Annual Gala, and other community gatherings.

Qualifications:

• High School diploma or equivalent required; Bachelor's degree in social work, community development, or a related field preferred
• Minimum of 2 years experience in community engagement, direct service, program coordination, or a related field.
• Strong interpersonal skills with demonstrated ability to build rapport and trust with individuals from diverse backgrounds.
• Experience coordinating group activities and providing one-on-one support services.
• Excellent written and verbal communication skills, with the ability to effectively convey complex information to diverse audiences.
• Ability to work independently and collaboratively in a fast-paced environment, demonstrating flexibility and creative problem-solving.
• Strong commitment to advancing social justice, equity, and inclusion through authentic relationships and partnerships that center community expertise and lived experience.
• Adaptability and willingness to learn new computer programs and systems; comfortable with basic data entry and digital record-keeping.
• Proficiency in Microsoft Office Suite
• Knowledge of Cambridge community resources and service networks preferred.
• Ability to converse in languages other than English highly valued, particularly Haitian Creole, Spanish, or Chinese. Candidates with any level of proficiency in these languages are encouraged to apply.

Physical Requirements

• Ability to lift up to 30 pounds and comfortably use stairs on a regular basis. Please note that as a National Historic Landmark, the building does not have elevator access or stair-free entrance options.

Application Instructions: We are accepting applications through November 7, 2025, and will review all applications after that date. To be considered for this position, you must submit both a resume AND a cover letter. Please use the cover letter to provide insight into why you are interested in this opportunity and how you believe you would be a good fit for our organization.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $45,000 - $50,000