What are the responsibilities and job description for the Patient Access Representative position at Marengo Memorial Hospital?
Job Posting
Patient Access Representative This position will be working at our soon to open Wellman Clinic, full-time Monday through Friday 7:30 A.M. to 5:00 P.M.PRIMARY FUNCTIONS
This position will provide excellent patient service via phone and in person; referring callers to the appropriate area, making appointments for patients according to established protocol; assisting patients with registration process. This position is a crucial link between the patient and the care delivered by the clinic. This person must work collaboratively with all team members in support of direct patient services, exhibiting flexibility and â we can make a difference attitude.
*Eligible for all full-time benefits, which include 100% employer paid health insurance, and daycare sponsorship through W4C's or Little Tigers Childcare. (Based on availability of childcare center)
Discover the Difference at Compass Memorial Healthcare
• Compass Memorial Healthcare has been recognized as the #1 Top Midsize Healthcare Employer in Iowa in 2021, 2022, 2023, 2024 and 2025. This recognition is based entirely on feedback from an engagement survey our employees completed about their employment experience at Compass Memorial.
• Compass Memorial Healthcare is the only hospital/health system in Iowa who has received a ranking in the Top Workplace Employer in the United States as recognized by USA Today.
• Compass Memorial Healthcare has received Culture of Excellence Awards through the Top Workplace in Iowa in 2021, 2022, 2023, and 2024. In 2024, CMH received Culture of Excellence Awards in the following categories: Compensation and Benefits; Innovation; Leadership; Purpose & Values; and Work/Life Flexibility.
• Compass Memorial Healthcare has a 5-star rating in patient experience as recognized by the Center of Medicare and Medicaid Services. This is the highest rating a facility can receive and is based on the HCAHPS survey completed by our patients.
• Compass Memorial has a robust benefits package including the only hospital in Iowa to offer 100% employer paid health insurance with low co-pay and out-of-pocket expenses as part of the plan!
Compass Memorial Healthcare is a critical access hospital that is fully equipped with the latest technology so we can improve the health of the community and the patients we serve. We have an active ER, OR, Oncology and Med/Surg unit. CMH has 5 clinics within our service area, and we service 6 different nursing homes.
CMH is staffed with great providers who live within the service area they serve, as well as visiting providers that choose to see their patients here.
The ideal team member will possess a positive attitude, passion for rural healthcare, and a commitment to “community”, to join our healthcare team.
If you are an effective communicator, have exceptional interpersonal skills and attention to detail, have a strong philosophy on patient satisfaction and teamwork, and desire to be part of a great team and organization now and into the future, Compass Memorial Healthcare can be a great fit for you!
Join our team of dedicated professionals committed to providing high-quality care to our patients!
For more information, please visit our website at www.compassmemorial.org to learn more about CMH, our services, and to view our benefits, or you are welcome to contact Lesa in Human Resources at 319-642-8026
Additional Information
Position Type : Full Time
Shift : Day
Contact Information
Lesa Waddell - Director of Human Resources
Compass Memorial Healthcare
300 West May Street
Marengo, IA 52301
Email: lwaddell@compassmemorial.org
Phone: (319) 642-8026
Fax: (319) 642-8009
Compass Memorial Healthcare is a critical access hospital that is fully equipped with the latest technology so we can improve the health of the community and the patients we serve. We have an active ER, OR, Oncology and Med/Surg unit. CMH has 5 clinics within our service area, and we service 6 different nursing homes.
CMH is staffed with great providers who live within the service area they serve, as well as visiting providers that choose to see their patients here.
The ideal team member will possess a positive attitude, passion for rural healthcare, and a commitment to “community”, to join our healthcare team.
If you are an effective communicator, have exceptional interpersonal skills and attention to detail, have a strong philosophy on patient satisfaction and teamwork, and desire to be part of a great team and organization now and into the future, Compass Memorial Healthcare can be a great fit for you!
Join our team of dedicated professionals committed to providing high-quality care to our patients!
For more information, please visit our website at www.compassmemorial.org to learn more about CMH, our services, and to view our benefits, or you are welcome to contact Lesa in Human Resources at 319-642-8026
Additional Information
Position Type : Full Time
Shift : Day
Contact Information
Lesa Waddell - Director of Human Resources
Compass Memorial Healthcare
300 West May Street
Marengo, IA 52301
Email: lwaddell@compassmemorial.org
Phone: (319) 642-8026
Fax: (319) 642-8009