What are the responsibilities and job description for the Hotel General Manager - IHG position at Maredia Hotels?
Description
Maredia Hotels is seeking a full-time General Manager for Staybridge Suites in Port Arthur, TX. The General Manager leads all daily hotel operations, including guest services, team leadership, budgeting, and compliance with IHG brand standards. This role is accountable for guest satisfaction, operational efficiency, and overall profitability, and partners closely with operations, revenue, and sales leadership to drive the hotel's performance and growth.
Required Qualifications
- Minimum of three years of management experience at an IHG hotel
- Strong knowledge of IHG brand standards, systems, and tools
- Experience in extended-stay hotel operations
- Proven ability to lead all areas of hotel operations
- Exceptional customer service skills and a commitment to the guest experience
- Proficiency in budgeting and financial management
- Professional fluency in written and spoken English
- Hands-on management style with a commitment to supporting every hotel department
- Prior experience with the HotelKey property management system (PMS), or a willingness to learn it
Preferred Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, or a related field
- Experience in hotel sales and revenue generation
- Ability to communicate effectively in Spanish with guests and team members
Compensation & Benefits
- Competitive base salary with annual performance-based bonus opportunities
- Two weeks of paid vacation per year
- One week of Paid Time Off (PTO)
- Monthly health stipend
- Four paid national holidays