What are the responsibilities and job description for the Commissioned Salesperson- Part Time position at MARDEN'S INC?
SUMMARY:
Sells flooring, furniture, bedding, appliances, and electronics while providing excellent customer service. This is a physically active sales position that requires assisting customers throughout the sales process, handling and moving merchandise, maintaining displays, and assisting with customer load-outs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Greets customers on the sales floor in a personable and friendly manner and determines the type, quality, and features of the product desired. Always shows respect to the customer and does not use aggressive or high-pressure sales techniques.
Suggests flooring, furniture, bedding, appliance, and other products based on customer needs. Discusses product features, quality, and options to support customer education and satisfaction.
Strives to attain established sales goals while providing exceptional customer service at all times.
Accurately prepares sales slips, sales contracts, and other required documentation based on the customer's intended purchase.
Arranges for delivery of merchandise to customers when needed and assists with loading merchandise into customer vehicles in accordance with Marden's safe loading practices. Seeks assistance from Department or Store Management when necessary.
Works with Department or Store Management to resolve customer concerns regarding damaged, incorrect, or delivered merchandise to ensure customer satisfaction.
Regularly handles, moves, lifts, and positions furniture, flooring, bedding, appliances, and other merchandise as part of customer service, merchandising, display setup, and customer load-outs.
Unloads merchandise, moves product throughout the department, and sets up displays as directed by Department or Store Management.
Assembles merchandise for display or sale as directed by Department or Store Management.
Operates powered material-handling equipment as required to move, retrieve, organize, and load merchandise. Employees must successfully complete all required company training and authorization prior to operating powered equipment.
Uses the company's internal website, including Web Link – Furniture/Flooring Sections, to remain current on merchandise updates and ensure compliance with operational practices.
Keeps current on product arrivals, advertising, new products, trends, and pricing to help maintain Marden's competitive position.
Maintains a good working knowledge and understanding of in-stock merchandise.
Follows all Marden's safety policies and procedures and strives to maintain clean and safe working conditions within the department, including performing housekeeping duties as needed.
Performs other duties as assigned by Department or Store Management.
PHYSICAL REQUIREMENTS:
This is a physically active position requiring frequent standing, walking, bending, reaching, stooping, pushing, pulling, gripping, lifting, carrying, and handling of merchandise throughout the workday.
Must be able to lift and carry merchandise weighing up to 80 pounds, including lifting merchandise from floor level and positioning merchandise at various heights.
Must be able to push and/or pull merchandise or material-handling equipment weighing up to 200 pounds and safely assist with moving, displaying, loading, and unloading large or bulky merchandise, including furniture, flooring, bedding, and appliances.
Must possess sufficient upper-extremity and grip strength to safely handle, maneuver, and control merchandise and equipment associated with the position.
Appropriate equipment, assistance, and team-lifting practices must be utilized when required by Marden's safety procedures.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
SCHEDULE AND AVAILABILITY:
This is a part-time position requiring open and flexible availability based on business needs, including days, evenings, weekends, and holidays as scheduled.
Regular and reliable attendance and the ability to work the assigned schedule are essential requirements of the position.
MINIMUM QUALIFICATIONS:
Must be 18 years of age or older due to the requirement to operate powered material-handling equipment as an essential function of the position.
Must successfully complete all required company training and authorization prior to operating powered equipment.
Ability to provide excellent customer service in a commission-based sales environment.
Ability to communicate effectively with customers, coworkers, and management.
Ability and willingness to learn product features, specifications, pricing, and sales procedures.
Ability to safely perform the essential duties and physical requirements of the position, with or without reasonable accommodation.
Ability to work a flexible schedule based on business needs.