What are the responsibilities and job description for the Burdock and Bitters Server position at Marcus Hotels?
Are you passionate about hospitality and eager to work for one of the most recognized names in the industry? Do you aspire to grow your career at a premier hotel in downtown Omaha? If so, the Omaha Marriott at the Capitol District is the perfect place for you! We are seeking servers to join our dynamic team and contribute to the exceptional guest experience we're known for. As a Burdock Bitters Server you will be responsible for serving food and beverages to our guests, set-up, upkeep, break down, and cleaning functions.
Located in the heart of downtown Omaha, the Omaha Marriott Downtown is a premier destination known for its world-class hospitality, sleek design, and exceptional service. Ranked among the top hotels in the city, we take pride in creating unforgettable guest experiences, and that same commitment extends to our team members. With 333 modern rooms and over 15,000 square feet of event space, our hotel serves as the anchor of Omaha's vibrant Capitol District. Just steps from the CHI Health Center and Charles Schwab Field, home of the NCAA College World Series, our upscale property is a hub of energy, style, and opportunity. Whether you're looking to grow your hospitality career or be part of a team that delivers excellence every day, this is your chance to shine in one of the city's most dynamic and inspiring environments.
What will you be doing?
- Greet guests and explain specials & promotions.
- Record and input guest orders into the Point of Sale system.
- Deliver food and beverages promptly and efficiently.
- Replenish beverages and ensure overall guest satisfaction; follow liquor regulations.
- Handle requests with professionalism providing solutions to customers.
- Maintain cleanliness including table resets and side work duties.
- Uphold high standards of quality and service.
- Perform other duties as assigned.
What do you bring to the role?
- High school degree or equivalent preferred.
- Prior fine dining, hospitality, or customer service experience preferred.
- Proficient in English for guest requests, memos, and reservations.
- Ability to lift up to 35 pounds unassisted on occasion as well as move through crowded rooms to seat guests.
- Must be able to work a flexible schedule to include days, evenings, weekends, holidays, and the ability to work under pressure.
- Knowledge of appropriate table settings and proper set-up as well as basic knowledge of food and beverage service standards.
What's in it for you?
- A free, well-balanced meal every shift
- Room discounts at Marcus Hotels & Resorts and Marriott Worldwide locations
- Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
- Free parking
- "Two for one" movie theater coupons at Marcus Theatres
- Ability to grow your career and transfer from one property to another
- Early wage access
- Paid time off
- Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
- And more!
About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 18 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
The Omaha Marriott Downtown is an equal opportunity employer.