What are the responsibilities and job description for the Sales Manager position at Marcus Hotels & Resorts?
Description
Are you driven by a passion for hospitality and ready to grow your career with one of the industry’s most iconic brands? The AC Hotel by Marriott Chicago Downtown is seeking a Sales Manager to maximize revenue by driving guest room and/or event space sales within assigned markets, ensuring financial and sales goals are consistently achieved or exceeded. This role requires proven experience in both Group and Business Transient sales. If you’re ready to make a meaningful impact in a stylish, fast‑paced environment where creativity, collaboration, and genuine hospitality shape every guest experience, we want to hear from you.
Nestled just steps from the iconic Magnificent Mile, our 224-room AC Hotel is among the first of its kind in the U.S., setting the standard for sleek, modern hospitality. As part of Marcus Hotels & Resorts, we thrive on crafting unforgettable experiences for travelers who seek style, substance, and seamless service. Here, our team isn’t just about hospitality—we embody the rhythm of the city, catering to guests who embrace an "on-the-go" lifestyle. If you’re ready to redefine hospitality, elevate guest experiences, and lead with passion, we invite you to join us and bring your artistry, excellence, and innovation to our dynamic team.
What you will be doing:
About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 16 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
The AC Hotel Chicago is an Equal Opportunity Employer.
Are you driven by a passion for hospitality and ready to grow your career with one of the industry’s most iconic brands? The AC Hotel by Marriott Chicago Downtown is seeking a Sales Manager to maximize revenue by driving guest room and/or event space sales within assigned markets, ensuring financial and sales goals are consistently achieved or exceeded. This role requires proven experience in both Group and Business Transient sales. If you’re ready to make a meaningful impact in a stylish, fast‑paced environment where creativity, collaboration, and genuine hospitality shape every guest experience, we want to hear from you.
Nestled just steps from the iconic Magnificent Mile, our 224-room AC Hotel is among the first of its kind in the U.S., setting the standard for sleek, modern hospitality. As part of Marcus Hotels & Resorts, we thrive on crafting unforgettable experiences for travelers who seek style, substance, and seamless service. Here, our team isn’t just about hospitality—we embody the rhythm of the city, catering to guests who embrace an "on-the-go" lifestyle. If you’re ready to redefine hospitality, elevate guest experiences, and lead with passion, we invite you to join us and bring your artistry, excellence, and innovation to our dynamic team.
What you will be doing:
- Proactively prospect, solicit, and develop accounts through phone outreach, personal visits, outside sales calls, email, and other communication methods.
- Conduct hotel site inspections, host in‑house and off‑property client entertainment, and maintain strong, consistent follow‑up practices.
- Prepare and present proposals and contracts, both written and verbal, in a timely, accurate, profitable, and professional manner.
- Manage all account details through the group sales process, including effective turnover to the Catering/Event Services team for final arrangements.
- Participate in required meetings, including pre‑convention, business review, and departmental meetings.
- Submit reports, proposals, contracts, and client correspondence within established deadlines.
- Other duties as assigned.
- Ability to assess client needs, negotiate pricing effectively, and craft solutions that support revenue goals.
- Previous hotel sales experience with a strong understanding of Group and/or Business Transient markets.
- Excellent written and verbal communication skills with the ability to build strong client relationships.
- Solid mathematical skills to accurately calculate room blocks, average rates, forecasts, and related sales data.
- Strong networking and marketing abilities, with confidence representing the property in the community and industry.
- Ability to actively participate in monthly meetings and organizational events to support sales strategies and visibility.
- Curiosity and willingness to continually learn and understand assigned market(s) to uncover new business opportunities.
- Ability to work on site during scheduled hours.
- Room discounts at Marcus Hotels & Resorts and Marriott worldwide locations
- Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
- Free parking
- "Two for one” movie theater coupons at Marcus Theatres
- Ability to grow your career and transfer from one property to another
- Paid time off
- Flexible scheduling
- Early wage access
- Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
- And more!
About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 16 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
The AC Hotel Chicago is an Equal Opportunity Employer.
Salary : $55,000 - $65,000