Copier Setup Technician

Position Summary/Objective

The Copier Setup Technician is responsible for preparing all new copier equipment for sale, taking care to meet or exceed all established quality assurance standards.

Essential Functions

▪ Perform assembly and setup of equipment utilizing the proper setup checklists, prioritizing based on the setup schedule.

▪ Troubleshoot any issues that arise during setup, utilizing any resource available to ensure proper setup, exceeding all established quality assurance standards.

▪ Test all functions following guidelines set by the setup checklist.

▪ Clean all surfaces of equipment to acceptable quality assurance standards.

▪ Perform all necessary administrative functions in ERP system and fill out all applicable documents to support the setup process.

▪ Move products in and around the distribution centers and to and from off-site storage.

▪ Accurately and completely follow setup checklist/guidelines.

▪ Order all parts and supplies needed to perform setup.

▪ Prepare all new product for delivery.

▪ Accurately maintain documentation and comply with service administrative procedures in a timely basis to include time entry.

▪ Maintain and promptly clean all workspaces.

▪ Maintain 85% accountable time including approved training.

▪ Accurately maintain documentation and comply with administrative procedures in a timely basis to include time entry.

▪ Attend Required Company And Departmental Meetings.

▪ Act in accordance with Marco policies and procedures as set forth in the Employee Handbook.

▪ Perform other related duties as assigned.

Qualifications

Education and Experience

▪ High school diploma and two years of relevant experience; or equivalent combination of education and experience.

▪ An associate degree is preferred.

▪ Basic Mechanical And Electronics Background/experience Preferred.

Licenses and Certifications

Valid Driver’s License, proof of personal insurance, and an acceptable driving record.

Required Skills

• Proficiency with business collaboration tools such as MS Office applications including Word, Excel, and Outlook.
• Demonstrates attention to detail.
• Good communication skills in working with technical and non-technical people, and the ability to develop and maintain collaborative relations among all levels of an organization.
• Strong ability to exercise independent judgment.
• Identify and resolve problems in a timely manner; Gather and analyze information skillfully; Work well in group problem solving situations.
• Balance team and individual responsibilities; Exhibit objectivity and openness to others' views; Give and welcome feedback; Contribute to building a positive team spirit; Put success of team above own interests; Able to build morale and group commitments to goals and objectives; Support everyone's efforts to succeed.
• Cost Conscious - Conserve organizational resources.
• Treat people with respect; Work with integrity and ethically; Uphold organizational values.
• Follow policies and procedures; Complete administrative tasks correctly and on time; Support organization's goals and values.
• Demonstrate accuracy and thoroughness; Look for ways to improve and promote quality; Apply feedback to improve performance; Monitor own work to ensure quality.
• Meet productivity standards; Complete work in a timely manner; Strive to increase productivity; Work quickly.
• Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly.
• Adapt to changes in the work environment; Change approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Follow instructions, respond to management direction; Take responsibility for own actions; Commit to long hours of work when necessary to reach goals; Complete tasks on time or notifies appropriate person with an alternate plan.