Sr. Accounts Payable & Receivable Manager

The Sr. Accounts Payable & Receivable Manager is responsible for the end-to-end management of accounts receivable and Ad Fund/Go-Fund accounts payable functions. This role partners closely with Finance, Marketing, and Franchise Operations to ensure accurate billing, collections, payment processing, and financial reporting. The position also leads a team responsible for invoicing and collections while ensuring the integrity and scalability of financial processes within the NetSuite ERP system. Key Responsibilities: Manage full-cycle accounts receivable, including franchisee billing, collections, and cash application Ensure accuracy and timeliness of royalty, Ad Fund, and Go-Fund billing Oversee franchisee payments (ACH, EFT, deposits), including posting and reconciliation Monitor receivables, identify collection risks, and escalate as needed Maintain accurate and timely financial reporting Ensure alignment between financial systems and operational activity Drive process improvements across AR and billing functions Ad Fund / Go-Fund Management Partner with Marketing to manage Ad Fund and Go-Fund collections and disbursements Ensure accurate payments to external agencies and financial transparency Systems & Reporting Maintain accuracy and scalability of financial processes within NetSuite ERP Monitor integrations, reconcile accounts, and generate reporting Identify and escalate financial risks in partnership with internal stakeholders Leadership & Team Management Lead, coach, and develop a team of AR and billing professionals Establish performance expectations and accountability standards Foster a high-performance, accuracy-driven team culture Support cross-training and professional development Cross-Functional Partnership Serve as a key liaison between Finance, Marketing, and Franchise Operations Qualifications: Education & Experience High School Diploma or GED required; Bachelor’s Degree preferred 4–6 years of relevant experience required; 8–10 years preferred Knowledge, Skills & Abilities Strong leadership and organizational skills High attention to detail and accuracy Ability to analyze and communicate financial data Strong cross-functional communication skills Ability to manage priorities in a fast-paced environment Advanced Microsoft Office skills (Excel, Word, PowerPoint, Outlook) Experience with ERP systems (NetSuite preferred) Ability to adapt in a growing, evolving environment Additional Information This role may take on additional responsibilities as business needs evolve.