What are the responsibilities and job description for the Shift Leader position at Marco's Pizza?
Job Summary
We are seeking a dedicated and experienced restaurant Shift Leader to join our team in the hospitality industry. The Shift Leader will play a crucial role in managing daily operations, ensuring exceptional service, and leading a team of staff members. This position requires strong leadership skills, a passion for hospitality, and the ability to effectively manage both people and resources.
Responsibilities
- Supervise and coordinate the activities of team members during shifts to ensure smooth operations.
- Manage food preparation and service standards to maintain high-quality offerings.
- Conduct interviews and assist in the hiring process for new team members.
- Oversee budgeting and inventory management to optimize resource allocation.
- Train and mentor staff in hospitality management practices, ensuring adherence to company policies.
- Address customer inquiries and resolve any issues that may arise during service.
- Maintain cleanliness and organization of the workplace, ensuring compliance with health and safety regulations.
- Collaborate with management to develop strategies for improving service efficiency and guest satisfaction.
Experience
- At least 1 year of Previous restaurant experience in a supervisory or leadership role within the hospitality industry is preferred.
- Strong background in food preparation, cooking, or related culinary fields is advantageous.
- Proven skills in team management, including training, mentoring, and performance evaluation.
- Familiarity with budgeting processes and inventory control within a hospitality setting.
- Excellent communication skills with the ability to engage effectively with both staff and guests.
- A commitment to providing outstanding customer service in a fast-paced environment.
Join our team as a Shift Leader where you can make a significant impact on our operations while fostering an environment of excellence in hospitality!
Job Types: Full-time, Part-time
Pay: $16.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Experience:
- Food management: 1 year (Required)
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
Salary : $16 - $20
