What are the responsibilities and job description for the Marcos pizza shift leader position at Marco's Pizza?
We're looking for a dependable, motivated, and positive individual to help lead our team as a Shift Leader. In this role, you'll support daily store operations, provide excellent customer service, and help create a positive, fast-paced work environment. As a Shift Leader, you'll play an important role in delivering outstanding food, exceptional guest experiences, and strong team leadership.
What We're Looking For
Our ideal Shift Leader is someone who:
- Leads by example with a positive attitude and strong work ethic.
- Enjoys working with people and creating a welcoming experience for every guest.
- Takes ownership of their responsibilities and follows through.
- Communicates clearly and supports teammates with respect and encouragement.
- Stays calm and organized in a fast-paced environment.
- Is dependable, flexible, and always willing to help wherever needed.
- Is committed to maintaining Marco's Pizza's standards for food quality, cleanliness, and customer service.
Key Responsibilities
- Supervise and support team members during assigned shifts.
- Ensure smooth day-to-day store operations and excellent guest service.
- Train, coach, and motivate team members while promoting a positive team culture.
- Assist with all in-store positions, including pizza preparation, oven management, order assembly, quality checks, cashier duties, and customer service.
- Maintain food safety, sanitation, and cleanliness standards throughout the restaurant.
- Monitor product quality and ensure every order meets Marco's Pizza standards.
- Assist with inventory, stocking, and shift preparation.
- Help coordinate delivery operations to ensure timely and accurate orders.
- Address customer concerns professionally and resolve issues when they arise.
- Support the General Manager and Assistant Manager with daily operational goals and team performance.
Qualifications
- High school diploma or equivalent preferred.
- Must be at least 18 years of age.
- Previous restaurant or leadership experience is preferred but not required.
- Valid driver's license preferred.
- Ability to stand for extended periods (up to 10 hours).
- Ability to lift up to 50 pounds.
- Availability to work days, evenings, weekends, and holidays as needed.
If you're passionate about great food, excellent customer service, and leading a successful team, we'd love to have you join the Marco's Pizza family!
Pay: $13.00 - $20.00 per hour
Work Location: In person
Salary : $13 - $20