Customer Service & Accounting Coordinator

Company: Paradise Fashion
Position: Customer Service & Accounting Coordinator
Location: Medley, Fl.
Job Type: Full-Time

Position Summary

Paradise Fashion is seeking a reliable, organized, and customer-focused Customer Service & Accounting Coordinator to join our team. This position is responsible for providing excellent customer service, processing customer orders, communicating with clients by phone and email, and assisting with daily accounting tasks using QuickBooks. The ideal candidate is detail-oriented, has strong communication skills, and is comfortable working in a fast-paced environment.

Essential Duties & Responsibilities

• Receive and process customer orders accurately and efficiently.
• Answer incoming phone calls and emails, providing outstanding customer service.
• Make outbound calls to customers regarding orders, payments, and follow-ups.
• Enter customer orders and maintain accurate customer records.
• Prepare invoices, receipts, and other sales documentation.
• Process customer payments and assist with account reconciliation.
• Maintain accounts receivable and accounts payable records.
• Assist with bookkeeping and accounting functions using QuickBooks.
• Reconcile transactions and maintain accurate financial records.
• Coordinate with warehouse and sales teams to ensure timely order fulfillment.
• Resolve customer inquiries, complaints, and order discrepancies professionally.
• Prepare reports and perform general administrative duties as needed.
• Maintain organized files and documentation.
• Support management with additional administrative and accounting tasks as assigned.

Qualifications

• High school diploma or equivalent; Associate's degree in Business, Accounting, or a related field preferred.
• Minimum of 2 years of customer service or office administration experience.
• Experience using QuickBooks is required.
• Basic accounting and bookkeeping knowledge.
• Strong computer skills, including Microsoft Office (Excel, Word, Outlook).
• Excellent verbal and written communication skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Professional attitude with excellent problem-solving skills.
• Bilingual (English/Spanish) is preferred but not required.

Paradise Fashion is an Equal Opportunity Employer and values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other protected status.

Work Location: In person

Salary : $40,947 - $55,840