What are the responsibilities and job description for the General Manager-QSR position at marcjaxllc?
General Manager – Dunkin' ☕ (Chicago South Suburbs) Location: Tinley Park / Orland Park, IL Compensation: $60,000–$65,000/year plus bonus
Runs on Dunkin'? We run on YOU.
We're a family-owned Dunkin' crew (some spots double as Dunkin' / Baskin-Robbins — coffee rush by day, ice cream party by night ?) growing fast across Chicago's South Suburbs. 5 stores open, 3 more on the way, next one opening in about 6 weeks. Our stores move — $30K a week in sales — but we still run like a family, not a faceless corporation. No red tape. No 12 layers of approval. Just fast decisions and people who actually know your name.
We're looking for a General Manager who can run a high-volume store like a well-oiled (and well-caffeinated) machine — and who wants more than just a job. Get in now, grow the bench, and help us build the next 3 stores. GM today, multi-unit leader tomorrow? Very possible here.
What You'll Actually Be Doing
Running the show at a high-energy Dunkin' (or Dunkin'/Baskin-Robbins) restaurant — sales, guest experience, the whole vibe
Leading, hiring, and mentoring a crew of 15–17 people you'll actually enjoy showing up for
Owning the numbers — inventory, costs, cash, P&L — and hitting your targets
Keeping brand standards, food safety, and cleanliness on point across every daypart
Coaching up your shift leaders so they're ready for the next opening (yes, that could be a promotion for them — and for you)
Talking directly to ownership when you need a decision — not a ticket queue
What You Bring
2 years leading a team in QSR, retail, or another fast-paced, high-volume gig
A track record of running a tight ship with 15 people and real numbers to hit
Solid communication, scheduling, and cost-control chops
Early-riser energy and a love of a busy, high-five-worthy shift
Ambition — this role has a real path to multi-unit leadership as we keep opening stores
Reliable ride to our South Suburbs Chicago locations (Tinley Park, Orland Park, and around)
Why You'll Actually Like It Here
$60K–$65K salary plus bonus — real money for real leadership
Top-tier benefits
Ground-floor growth story: 3 new stores incoming, promotions built right in
Family-owned, hands-on, zero corporate nonsense
Ready to Run on You?
Salary : $60,000 - $65,000