What are the responsibilities and job description for the Tow Truck Operator position at Marcel Towing?
Job Summary
Join our dynamic team as a Tow Truck Driver, where your expertise in automotive mechanics and driving will keep vehicles moving safely and efficiently. In this energetic role, you’ll be responsible for safely towing and recovering vehicles, providing exceptional customer service, and ensuring all operations adhere to safety standards. Your mechanical knowledge and problem-solving skills will be essential as you navigate various roadside situations, helping drivers get back on the road quickly and confidently.
Responsibilities
- Safely operate tow trucks, including flatbed and other specialized equipment, to recover and transport vehicles.
- Perform basic automotive diagnostics and repairs when necessary to prepare vehicles for transport or troubleshoot issues on-site.
- Load and unload vehicles with care, ensuring damage-free handling using appropriate tools such as forklifts or manual techniques.
- Manage conflict situations professionally, maintaining calm and clear communication with customers, dispatchers, and law enforcement if needed.
- Conduct routine inspections of tow trucks to ensure mechanical integrity, including checking fluid levels, brakes, lights, and safety features.
- Document all towing activities accurately in logs and reports, including vehicle condition, location, and any incidents encountered.
- Assist with additional tasks such as vehicle storage management or supporting other mechanical or logistical operations as required.
Experience
- Proven experience operating tow trucks or similar commercial driving vehicles.
- Strong mechanical knowledge with hands-on experience in automotive diagnostics and repair.
- Familiarity with manual transmissions and automotive repair tools.
- Experience working with flatbed tow trucks or other specialized recovery equipment.
- Customer service skills with the ability to handle stressful situations professionally.
- Valid driver’s license with a clean driving record; commercial driving experience preferred.
- Join us to be part of a fast-paced environment where your skills make a real difference! We’re dedicated to supporting your growth with comprehensive training opportunities while fostering a positive team culture focused on safety, efficiency, and excellent service delivery.
Job Type: Part-time
Pay: $17.00 - $23.00 per hour
Work Location: On the road
Salary : $17 - $23